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About the Company:
Ann's Home Care is recruiting a full-time, as-and-when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will be responsible for overseeing the provision of high-quality care to clients in their own homes by monitoring care standards. Flexibility to work unsociable hours is required.
Ann's Home Care is a family-run agency with 25 years of experience in home care services. Our care assistants are central to our mission, delivering frontline care to elderly and vulnerable individuals, supporting their independence.
If you're interested, please call Kelly or apply now. We will contact you if you meet our requirements.
Key Requirements:
* Minimum of 3 years' experience in healthcare
* NVQ Level 2 qualification or equivalent
* Access to a car and full driving license
* Excellent organizational and time management skills
* Strong communication and interpersonal skills
* Ability to work independently and meet deadlines
* Empathy and understanding of clients' needs
* Leadership, support, and supervision skills
Key Tasks and Duties:
* Maintain high standards of care, professionalism, and presentation by example
* Supervise and participate in the delivery of care to meet clients' physical, social, intellectual, and emotional needs, respecting dignity, choice, and independence
* Promote best practices through spot checks and staff supervisions
* Monitor the quality of care provided
* Prepare, implement, review, and update client care plans
* Maintain confidentiality at all times
* Uphold professional standards among carers and promote Ann's Home Care values
* Keep accurate and confidential records in line with company policy
* Conduct risk assessments in clients' homes as needed
* Assist in implementing new care packages, ensuring timely placement and staff introduction
* Support induction and training of new care workers
* Provide reports on complaints, accidents, and incidents
* Assist in rota management and support scheduling activities
* Participate in the company's Quality Control program
* Undertake shift cover activities as required
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