Content Designer – Cancer Patient Information Services
£40,000‑45,000 plus benefits
Reports to: Senior Service Development Lead
Grade: P2
Directorate: Policy, Information and Communications
Contract: 12 month fixed‑term contract
Hours: Full time 35 hours per week
Location: Stratford, London – office-based with high flexibility (1‑2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 27 April 2026, 23:55
About the role
As a Content Designer, you will lead the team to reimagine and experiment with how cancer content is created and delivered. Working within the Service Development Unit, you’ll design and create content prototypes that repurpose long‑form information into modular, reusable formats for multiple channels.
Key responsibilities
* Demonstrate and champion content design best practice within the unit, shaping our strategic approach to information formats and channels, modelling and evaluating new approaches.
* Use analytics and user research to inform content decisions and champion user‑centred design.
* Champion content approaches that support personalisation for patient audiences.
* Produce content prototypes across formats: long‑form, short‑form, and other media for unit experiments.
* Analyse performance of content under test and recommend improvements.
* Produce briefs for internal colleagues, freelancers, or agencies to create additional text, image, and audio‑visual content.
* Ensure prototyped content considers accessibility, plain English and health literacy best practice.
* Contribute to effective, fast‑paced team working within the Service Development Unit.
* Work closely with colleagues across patient information services, creative studio, content excellence and UX functions.
* Support partnership with external agencies and freelancers as needed.
Qualifications and experience
* Expertise in user‑centred content design for a range of channels.
* Experience creating and testing content prototypes for public audiences.
* Experience using data and analytics to inform strategic content decisions and measure performance.
* Comfortable using digital and AI tools for content prototyping and production.
* Motivated to work in an agile, sprint‑based way with curiosity and commitment to test‑and‑learn approaches.
* Knowledge of accessibility standards and inclusive content practices for text, images and audio‑visual content.
Desirable: Experience in charity cancer or other health information services; experience working in cross‑functional, fast‑paced teams.
Equal Opportunity
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under‑represented. We want to see every candidate performing at their best throughout the application and interview process and in their role. Please inform us of any adjustments you might need. Contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. Unfortunately, we cannot recruit anyone below the age of 18.
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