Location: Tividale, West Midlands
Position Type: Full Time, Permanent
Reporting To: Head of Commercial
Salary: Competitive Salary
Do you thrive in a fast-paced environment where planning, coordination, and problem-solving are key?
Are you passionate about keeping public transport running smoothly and efficiently?
If so, we want you to join our Network Office team – the central hub that keeps our bus operations flowing.
What You’ll Do...
As a Network Office team member, you’ll be at the heart of the action, responsible for:
1. Prepare compliant bus service registration files with varying local authorities within the required timelines
2. Produce schedule of bus workings and driving duties in line with legal driving regulation
3. Maintain and improve timetable accuracy on customer end
4. Provide TransXChange and other data files for internal and external use
5. Manage back-office data within the timetables system for roadside publication
6. Liaise with other departments to effectively prepare customer and staff information on timing, route, and network changes
7. Responsible for accurate route mapping and service mapping
8. Build timetables and provide accurate information to assist the company with tender bids for new contracts
9. Production and maintenance of rota lines and importing rotas into allocation systems
10. Provide files for importing duties and scheduling files to assist with driver recording duties and lost mileage recording
11. Ensure the business is in line with legal requirements from the Department for Transport or contractual obligations with Local Authorities
12. Work with commercial analysts to identify and look for improvements in bus schedules / network performance
13. Maintain Next Stop systems and Destination Blind programming in line with accessibility regulation
14. Liaise with local depots around the procurement and coordination of rail replacement and other private hire work
15. Investigate delays and other issues across routes being able to effectively improve performance
16. Work with depots to identify upcoming roadworks and plan/communicate diversions. Requirements - Self-motivated with a positive “can do” attitude to all tasks.
What We’re Looking For...
17. Reliable, conscientious with the ability to take ownership of issues
18. Strong organisational skills with the ability to manage workload
19. Strong numeric and analytical skills, Microsoft Office
20. Ability to work on own initiative as well as part of a team; ability to demonstrate a flexible and co-operative approach towards changing bus
What We Offer...
21. A dynamic, supportive team environment.
22. Company benefits including: free travel, pension, uniform, etc.
23. The chance to make a real difference in how our communities move.