Dudley Metropolitan Borough Council
Grade 10 | Children’s Services | Education
SEND Legal Compliance & Tribunal Officer
Are you passionate about improving outcomes for children and young people with Special Educational Needs and Disabilities (SEND)? Do you have experience in tribunal processes, mediation and legal compliance? If so, we have an exciting opportunity to join our SEND service as a SEND Legal Compliance & Tribunal Officer.
About The Role
This is a key role within our Children’s Services team where you will lead on SEND legal compliance, mediation and tribunal processes. You will act as the Local Authority’s representative in mediation and tribunal proceedings, working closely with families, schools, legal teams and other partners to achieve timely and effective resolutions.
Responsibilities
* Manage SEND tribunal and mediation cases from initial stages through to hearing
* Represent the Local Authority at mediation meetings and tribunal hearings
* Work collaboratively with SEND officers, legal teams and partner agencies to resolve disputes early and reduce tribunal escalation
* Provide expert advice and guidance on SEND legislation and tribunal processes
* Monitor compliance, identify risks and drive continuous improvement in service delivery
* Analyse trends and produce reports to support learning and service development
Qualifications
* Proven experience in SEND tribunal management and mediation
* Strong knowledge of SEND legislation, including the SEND Code of Practice
* Experience working in education, children’s services or a related field
* Excellent negotiation, communication and problem-solving skills
* The ability to analyse information, manage risk and make informed decisions
* Experience working collaboratively with families, schools and multi-agency partners
* A relevant qualification (NVQ Level 4 or equivalent) or willingness to work towards this is essential
What We Offer
* A rewarding role where you can make a real difference
* Opportunities for professional development and continuous learning
* A supportive, collaborative working environment
* Flexible working arrangements where possible
Additional Information
* This role is subject to an enhanced DBS check
* Travel across and beyond the borough will be required
* Workplace Attendance: Working in the office 3+ days a week (pro‑ratio) or onsite full time
* We are committed to safeguarding and promoting the welfare of children and vulnerable adults; therefore, the post is subject to medical clearance and an enhanced DBS check
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