Position: Funeral Director
Location: HJ Dawsons, Leamington & Rathbone's Stratford upon Avon
Job Type: Full-time, Permanent
Salary: £30,854.12 per annum
Position Overview
We’re looking for an experienced and compassionate individual to join our team as a Funeral Director at our HJ Dawsons and Rathbone's brands across Warwickshire. You’ll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life’s most challenging moments. As a representative of both the local brand and the wider Dignity Group, you’ll also play an essential role in engaging with the local community and building trusted relationships.
Why This Role Matters
This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals' cultural and religious beliefs. You’ll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day.
Your Impact And Responsibilities
As a Funeral Director, you are a calm, confident presence at the heart of our funeral care. You’ll support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for.
From the first meeting to the day of the funeral and beyond, you’ll guide them through their options with clarity and compassion, supporting aftercare, ashes, memorialisation and funeral plans.
* Lead funeral services with professionalism and attention to detail
* Run pre-funeral briefings to ensure everything is clearly understood and well-coordinated
* Offer a consultative approach, helping families explore available options
* Collaborate with arrangers, specialists, FDs and care teams
* Support the team in managing the diary, resources and records
* Assist with coffin preparation, handling of the deceased, and chapel duties where required
* Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development
* Support local community engagement and promotion of the brand you represent, building relationships with care homes, celebrants, and local religious and ethnic groups
* Act as a liaison with service and client delivery to ensure seamless scheduling and coordination
Skills And Knowledge
* Previous experience leading funerals, working with the deceased and supporting families
* In-depth knowledge of funeral processes, legal and regulatory requirements
* Excellent communication, leadership, and organisational skills
* Calm under pressure with a respectful, compassionate approach to service
* Physically capable of manual handling tasks, including coffin bearing
* Able to work flexibly, including weekends and on-call
* A full UK driving licence (essential)
What We Offer
* Professional development: A comprehensive induction plan and in-house development programmes, with opportunity to pursue a qualification through our apprenticeship programme
* Bonus potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements
* Life assurance cover: Enjoy peace of mind with our life assurance cover, securing your family’s future
* Health and wellbeing programme: Benefit from an employee assistance programme that supports your health and wellbeing
* Holiday allowance: A generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays
* Pension scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement
Equal Opportunity Statement
We are an equal opportunities employer. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. If there’s anything you need to make the process more accessible, please let us know.
Application Process
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions; therefore, we recommend submitting your application early.
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