Join to apply for the UX Designer role at CTI Digital
Join to apply for the UX Designer role at CTI Digital
Description
Application Deadline: 12 September 2025
Department: Growth
Location: Manchester
Description
About CTI Digital
Join 150+ strategists and specialists who refuse to settle, creating bold digital experiences for ambitious brands since 2004. We're a full-service digital agency delivering strategic consultancy, web development, and digital marketing to drive demand online. Using over two decades of industry experience, we provide next-gen solutions as part of lasting partnerships with hundreds of clients from Chester Zoo and Zip World to Balfour Beatty and Mind.
What makes us different
* We break new ground. You'll work on innovative projects using the latest technologies before they hit the mainstream. We celebrate calculated risks and learn fast from every experiment.
* We get stuck in together. There is genuine collaboration across all departments. Your ideas matter here, regardless of your role or how long you've been with us.
* We stay curious. Continuous learning is essential. You'll have dedicated time and budget for development, working alongside industry experts who are genuinely invested in your success.
* We own it. Full accountability and autonomy over your work means you'll build client relationships, see real-world impact, and be recognised when you go the extra mile.
Our UX team sits at the heart of our human-centred approach to digital experiences. We combine deep user insights with innovative thinking to create intuitive, inclusive and impactful digital design. Working across public sector, non-profit, and commercial clients, our UX practitioners are embedded within multi-disciplinary teams, collaborating with researchers, developers, and marketers to build accessible, evidence-driven digital solutions that make a difference. We’re champions of user needs—from initial discovery through to delivery and optimisation. Whether it’s conducting field research, facilitating stakeholder workshops, or defining service blueprints, we shape the user experience across every touchpoint.
What you’ll be doing
As a UX Designer at CTI, you'll play a crucial role in delivering user experiences that truly make an impact. You'll support the implementation of UX strategies that align with both client goals and user needs, working across multiple sectors including finance, education, and non-profit. You’ll be a hands-on practitioner, contributing to project work and helping to embed user-centred thinking into everything we do.
As a CTI UX Designer, you will:
* Support UX discovery activities, including research, stakeholder interviews, journey mapping, and usability testing.
* Collaborate closely with project managers, developers, designers, and analysts to align UX work with delivery goals.
* Translate complex user needs into clear, actionable design outputs, including wireframes, IA, and interactive prototypes.
* Help ensure all outputs meet required accessibility standards and best practices.
* Work to build strong client relationships and influence key product decisions.
* Contribute to business development by supporting pitches, proposals, and presenting the value of UX to potential clients.
* Contribute to the refinement and improvement of internal UX processes, tools, and frameworks to drive consistency and efficiency across projects.
* Stay up-to-date with industry trends and best practices, bringing innovative thinking into our design work.
What experience you need to be successful
To thrive in this role, you’ll need to bring a blend of design skills, strategic thinking, and a collaborative spirit. You should be:
* A UX professional with a strong portfolio demonstrating successful outcomes across varied digital projects.
* Confident in supporting discovery, research, and design activities, from workshops to usability testing.
* Skilled in Figma, Miro, and other industry-standard tools.
* Experienced in designing accessible and inclusive services.
* A clear and confident communicator who can articulate design decisions to both clients and internal teams.
* Passionate about creating meaningful, usable, and ethical digital experiences.
We're challenging the 'Gender Confidence Gap,' which suggests that individuals will only apply for a job if they meet 100% of the criteria. Some of our best hires didn't check every box in the role description, so if you were about to rule yourself out, we still encourage you to apply! Learn more about our commitment to equality, diversity, and inclusion here.
What's in it for you?
️28 days annual leave, in addition to the bank holidays
Hybrid-working - we’re in the office twice a week
Workplace nursery scheme
Health cash plan
Cycle-to-work scheme
Flexible working hours
Employee well-being and mental health programme
Relaxed working environments - office dogs welcome!
Company socials and lots of fun!
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Design, Art/Creative, and Information Technology
* Industries
IT Services and IT Consulting
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