As a Store Manager, you'll drive the success of your store and inspire your teams with your passion for excellent customer care. Your strategic thinking and enthusiasm will help the business grow and evolve. Opportunities for career progression in beauty, healthcare, and opticians are available, supported by our comprehensive training teams to equip you with the necessary tools for success in your current role and beyond.
About the role
* You will lead, challenge, and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
* You’ll oversee the sales and performance of your store, maintaining a strong focus on our customers. As an ambassador for the Boots brand, you'll be passionate about helping us become the world's leading pharmacy-led health and beauty retailer.
* Make the shop floor your own—get to know your team, sales, and operations.
* Identify opportunities for improvement to differentiate Boots from other retailers.
* Apply your commercial and retail expertise and be adaptable with new business ideas, always keeping our customers in mind.
* Develop a strong understanding of your team’s preferences and aspirations to foster a positive working environment.
What you’ll need to have
* Retail management and commercial experience, coupled with excellent customer service skills.
* Strong communication skills and the ability to act as a brand ambassador for Boots within your store and region.
* A solid understanding of leading and implementing company strategies to achieve strong performance results.
* The ability to work efficiently in a fast-paced environment and adapt to changing customer needs.
* A collaborative approach and the ability to thrive within a team-oriented environment.
* A commitment to ongoing learning and personal development.
* Skills to coach and develop individuals and teams effectively.
It would be great if you also have
* Experience with and comfort in navigating new technologies.
Our benefits
* Competitive holiday allowance (with options to purchase additional days)
* Boots Retirement Savings Plan
* Discretionary annual bonus scheme
* Generous staff discount
Additional benefits are available to suit your needs; click here to view our full list of company benefits. All rewards and benefits are subject to change and eligibility.
Why Boots
We seek caring individuals who go the extra mile to make positive changes. Join a progressive company that values continuous improvement. We promote a respectful, inclusive environment where everyone can be themselves and reach their potential. As an equal opportunity employer, we embrace diversity and are committed to a positive, inclusive workplace. Because of you, we can change for the better. Learn more about life and careers at Boots.
What’s next
If your application is successful, our recruitment team will contact you to arrange an interview and answer any questions. If not, you will be notified via email.
We support flexible working arrangements, including job sharing and reduced hours. Reasonable adjustments can be provided during the application and interview process to support your needs.
This role requires a pre-employment check, such as a DBS, PVG, or Access NI check, depending on your location. Boots is a 'Ban the Box' employer and considers applicants with criminal convictions on a case-by-case basis.
About the company
Boots Opticians Ltd. operates a chain of ophthalmic and dispensing optician stores across the United Kingdom.
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