Overview
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources. Olivia is our friendly virtual assistant, available to support you navigate through the application process 24/7. Olivia can answer common questions, guide candidates through application steps, arrange interviews and provide timely updates to help make the application process smoother and easier to navigate. Note that Olivia cannot make hiring decisions (those are made by human recruiters).
Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You’ll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.
Interview process
The interview is an essential part of our hiring process. It helps us understand the kind of person you are and whether you would be a good fit. The interview typically includes questions about values and attitudes and allows you to show how you have contributed as part of a team. We look for people with the right attitudes and behaviours to deliver a great customer and colleague experience; we hire for qualities and potential, rather than just qualifications.
Prospects and values
Our employees tend to stay with us. There are opportunities to progress into roles with more responsibility. We are recognised as a leading employer, offering award-winning learning, nationally-recognised qualifications, comprehensive benefits, and flexible working arrangements, as well as a clear career path. McDonald’s is built on core values: Serve, Inclusion, Integrity, Community and Family, and we strive to foster a safe, respectful, and inclusive workplace.
Role: Crew Member
As a Crew Member, you’ll contribute to delivering hot food in a clean and friendly restaurant. Responsibilities include preparing food, serving on the till, or assisting in dining areas to meet customer needs. You will consistently deliver high standards of quality, service and cleanliness, provide friendly, fast, and accurate service, complete tasks in line with training and company guidelines, follow workplace safety, security, and food hygiene procedures, and treat customers and colleagues with courtesy and respect as part of a supportive team.
Availability to work some weekend shifts is essential to this position.
Benefits and pay
Benefits package includes: Flexible hours, Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more. If you work overnights (midnight to 5am), you’ll earn extra pay. Average pay and shifts vary by location; some restaurants operate around the clock. Most team members earn above the national minimum wage, with additional benefits including holiday and sick pay and employee discounts at over 1,600 retailers.
Frequently asked questions
What if I can’t make any of the interview slots? You can contact Olivia to rearrange a date that works for you. What about sustainability plans? McDonald’s is working toward a more sustainable business, including net-zero store initiatives. How often do I get paid? Pay frequency depends on whether you work at a franchised or company-owned restaurant. Shifts vary, but many locations operate 24 hours and shifts are scheduled to suit you. Dress code: a provided uniform is supplied. Promotion: McDonald’s supports internal progression; many leaders began as crew members.
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