The role of Bank Project Worker will include:
1. Ensuring that relevant support is provided to empower our customers to maximise their own potential and level of independence
2. Assessing customers’ needs by writing and updating support plans
3. Being a first point of call to receive and direct all customer queries
4. Developing professional relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
5. Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
6. Handling occasional emergency situations
7. Keeping accurate and high-quality written records
Skills and experiences:
8. Experience of working with vulnerable adults, people with mental health needs or substance misuse
9. A positive, can-do attitude
10. Ability to work as part of a team and on own initiative
11. Ability to hit the ground running and work under challenging circumstances
12. Good communication skills
13. Adaptable to internal and external changing demands
14. Basic knowledge of Microsoft Word and Excel or similar
15. NVQ3 in Health & Social Care, or willing to work towards
Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
16. A variety of online discounts and rewards from major retailers
17. Health and well-being plans
18. A wide range of learning and development opportunities
Job Reference: 227457
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don't forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.