WE ARE
SoftServe isn’t just about technology - it’s about open-minded people who love technology and have everything they need to pursue their passion for creating innovation. SoftServe is a global digital services and consulting company founded in 1993, working on over 2,000 projects with clients across the USA, Europe, APAC, and LATAM regions.
With more than 30 years of experience in digital software development and consulting, SoftServe helps organisations solve complex business challenges, create industry-disrupting technology, and accelerate growth and innovation while optimising operational efficiency.
Our R&D brings together leading professionals in secure cloud architecture, AI/ML, and enterprise-grade systems engineering. We are now inviting a Technical AI Architect to join our UK-based team, contributing to complex digital transformation projects that leverage AI, cloud, and data technologies to enhance user experience and operational efficiency across the public sector and organisations of varying size and scale.
IF YOU ARE
* 10+ years of enterprise-level architecture experience
* Skilled in designing and implementing AI/ML-driven architectures and cloud-native systems (AWS, Azure, or GCP)
* Experienced in integrating modern AI components into large, distributed environments
* Proficient in MLOps and DataOps practices, including automation of AI pipelines, model deployment, and observability
* Capable of architecting secure, cloud-first solutions aligned with industry and government security frameworks (ISO 27001, NIST, CIS, SOC 2, etc.)
* Adept in secure integration patterns between AI solutions and legacy systems, ensuring compliance with data protection, access control, and SSO authentication protocols for OFFICIAL and OFFICIAL-SENSITIVE information
* Familiar with data ethics and responsible AI frameworks, ensuring transparency, accountability, and explainability in AI design
* Strong in API-first and microservices architecture, with a deep understanding of data pipelines, event-driven systems, and modern application design
* Knowledgeable about AI lifecycle management, model cost optimisation, and reusable AI service design for long-term sustainability
* Comfortable working in regulated, high-security environments, where privacy, resilience, and compliance are paramount
* A collaborative communicator who can present complex technical concepts to senior stakeholders and align diverse technical teams
* Experienced in Agile, rapid prototyping, or innovation-driven environments, with a willingness to take calculated technical risks to deliver faster
AND YOU WANT TO
* Architect end-to-end AI-enabled systems that transform digital service delivery and improve user experience at scale
* Design scalable, cloud-first architectures that integrate emerging AI technologies while meeting the highest standards of security and compliance
* Collaborate with multidisciplinary teams - including AI Engineers, Cloud Architects, Security Experts, and Service Designers - to co-create innovative, user-centred digital services
* Lead technical design sessions, document architecture decisions, and establish reusable reference patterns for future initiatives
* Define and drive the technical roadmap for AI adoption, aligning with digital transformation strategies and best practices
* Evaluate, select, and implement AI technologies, frameworks, and infrastructure components that optimise performance, maintainability, and cost-effectiveness
* Contribute to data governance, privacy, and security-by-design initiatives across the solution lifecycle
* Present and socialise architectural solutions with internal and external stakeholders, ensuring buy-in and alignment across departments
* Engage in proof-of-concept development to de-risk innovation and demonstrate technical feasibility for large-scale systems
TOGETHER WE WILL
* Work in a friendly and collaborative environment with talented professionals across evolving technological stacks in AI, cloud, and digital transformation
* Build secure and scalable systems that empower citizens and improve digital service delivery for diverse clients and industries
* Collaborate with world-leading organisations, acting as a trusted advisor and catalyst for transformation and innovation
* Assimilate best practices from industry experts and work alongside top-notch engineers, architects, and AI specialists
* Access over 11,000 learning opportunities through SoftServe University and Udemy Business to continuously advance your skills
* Embrace broad career opportunities through SoftServe’s People Excellence programme and structured professional development pathways
* Care for your wellbeing with a comprehensive health insurance package and a flexible, supportive work environment
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.