At BCMGlobal, we work alongside major banks and financial institutions to provide exceptional service to our clients and their customers. We are looking for a proactive and detail-oriented Mortgage Completion Officer to support mortgage applications from offer through to completion.
About the Role
As a Mortgage Completion Officer, you will play a key role in ensuring mortgage applications progress smoothly and efficiently. You’ll liaise with solicitors, brokers, clients, and third parties to co-ordinate all documentation and requirements needed to meet completion deadlines.
Key Responsibilities
* Liaise with solicitors and third parties to ensure loan conditions and documentation are fulfilled
* Process Certificates of Title accurately and in line with company procedures
* Arrange release of funds to solicitors ahead of completion
* Confirm completion details with solicitors
* Respond to completion-related enquiries from solicitors, brokers, and clients via phone and email
* Request valuation fee payments and instruct valuations
* Obtain and record post-completion charge registration documentation
What We’re Looking For
* Knowledge of relevant financial services regulations and industry codes
* Understanding of mortgages and the mortgage application process
* Strong communication skills with an excellent telephone manner
* Effective written and verbal communication
* Positive team player with a collaborative approach
* Strong organisational skills and ability to prioritise deadlines
* Customer-focused with problem-solving abilities
* Proficiency in Microsoft Word, Excel, and Outlook
What We Offer
* Competitive salary
* Discretionary annual performance-related bonus
* Comprehensive pension scheme
* Life insurance and private healthcare
* 25 days holiday, plus option to purchase up to 5 additional days
* Wellbeing day and volunteering day after 1 year of service
* Cycle to Work scheme and Eye Care vouchers
Our Values
At BCMGlobal, we are proud to live by our core values:
* Integrity: We always do the right thing, the right way
* Partnership: We support each other to succeed
* Excellence: We strive to deliver best-in-class service and exceed expectations
If you are looking to build your career within a respected and growing financial services organisation, we’d love to hear from you. Apply today and become part of the BCMGlobal team.