Job title - Order Administrator
Location - Google
Contract Length - Initially 6 months - potential to be extended
Hours - Part time 20 hours per week
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently seeking candidates for the position of an Order Administrator on behalf of Siemens Mobility.
Reporting to the Order Fulfilment Team Leader, the purpose of this role is to manage the export and import documentation required for the TCU Repair Service. You will be required to ensure that all export documentation and import documentation is complete and correct to avoid any delays on shipments to and from mainland Europe or any other overseas location. In addition, you will be required to support the wider team with general administrative tasks.
Responsibilities:
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Process repair & parts orders through our SAP order management system.
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Keep detailed and accurate logs as to what stage orders are at so that customers can be fully informed upon request
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Engage with customers keeping them up to date with the progress of their orders & resolving any scheduling conflicts over phone and email
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Draft & organise all required export and shipping documentation
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Draft & organise all required export and shipping documentation
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Request and manage the required C88 documents with couriers
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Expedite / clear items held up due to customs or checks through the supply chain
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Support and adhere to all corporate values
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Work with the Material & Logistics department to ensure timely shipping of all repair items back to German factories and to organise goods to be shipped back to our factory / the customer.
Essential:
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Excellent IT skills (Microsoft office)
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Excellent communication skills are a must and the ability to deal effectively with a wide range of people
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Organisational skills & attention to detail
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Experience in order processing & administration
Preferred:
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Previous experience with SAP or another automated order management system highly desirable
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Experience with exports, imports and logistics