Office Manager and PA, Executive Support Office Manager, PAStoke-on-TrentPermanent £31,000-£33,000Your new companyA well‑established organisation in Stoke-on-Trent is seeking a dedicated and proactive Permanent Office Manager and PA to support senior leadership and ensure the smooth day‑to‑day running of operations. This is an excellent opportunity to join a professional, mission‑driven environment where organisational excellence, service quality, and positive team culture are highly valued. You will play a key role in providing executive-level support and overseeing front-of-house and office operations.Your new roleAs the Office Manager and PA, you will provide comprehensive support to senior leadership, including diary coordination, inbox management, meeting preparation and briefing support. Your responsibilities will span executive assistance, people management, office coordination, and governance support.Key duties include:Executive PA SupportManaging senior leaders’ diaries, email communications, and appointmentsPreparing briefing papers and supporting documentsCoordinating meetings, preparing agendas, and taking accurate minutesSupporting governance activities, including board and committee administrationAssisting with external enquiries, complaints handling, and stakeholder communicationsOffice & Facilities ManagementEnsuring the reception area and office spaces are welcoming, professional, and fit for purposeOverseeing room bookings, meeting spaces, and equipment requirementsCoordinating office systems, processes, and information managementTeam LeadershipManaging the day‑to‑day rota and responsibilities of reception/front‑of‑house staffOverseeing recruitment, induction, training and developmentConducting regular supervision, performance conversations and appraisalsThis is a dynamic and varied role and would suit someone who enjoys balancing executive‑level support with hands‑on operational management.What you'll need to succeedTo thrive in this role, you will need:Proven experience as an Office Manager, Executive Assistant, Personal Assistant, or similar senior administrative roleStrong organisational, interpersonal and communication skillsConfidence managing a small team and coordinating office functionsExperience preparing agendas, attending high‑level meetings and producing accurate minutesAbility to work with discretion, sensitivity and professionalismStrong IT literacy and ability to manage multiple prioritiesA proactive, calm and solutions‑focused approachExperience supporting senior executives or boards, and familiarity with HR or governance processes, would be an advantage.What you'll get in returnYou will receive a competitive salary and a comprehensive benefits package aligned with the permanent nature of the role. This includes:Generous annual leave entitlementPension scheme participationOpportunities for professional developmentFlexible working arrangements depending on business needsYou will also benefit from joining a supportive and collaborative organisation where your contribution has a visible and meaningful impact on daily operations and senior leadership effectiveness. # 4769604