Customer Service & Administration Executive 📍 Location: Reading Salary: £27,000 per annum 🕒 Full-time | Permanent Are you a proactive and organised individual with a passion for delivering exceptional customer service? We're looking for a confident and detail-oriented Customer Service & Administration Executive to join our dynamic team. About the Role: In this varied and fast-paced role, you'll be the first point of contact for customers, providing support and resolving queries efficiently. You'll also play a key part in the smooth running of administrative processes, ensuring accuracy and professionalism in all communications.Key Responsibilities Responding to customer enquiries via phone, email, and live chat Updating records, and maintaining databases Supporting internal teams with administrative tasks Handling complaints and escalating issues when necessary Ensuring compliance with company policies and procedures What We're Looking For Previous experience in a customer service or administrative role Excellent communication and interpersonal skills Strong attention to detail and organisational abilities Proficiency in Microsoft Office (Word, Excel, Outlook) A positive attitude and willingness to learn What We Offer Competitive salary of £27,000 Supportive and collaborative team environment Opportunities for professional development Flexible working options (where applicab...