Overview
Working in our stores: Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community, providing outstanding value, unbeatable quality and great service. As one of our Online Assistants, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.
Eligibility / Requirements
* You must be above the school-leaver age in your country (school leaving age - GOV.UK).
* If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
* You must have Right to Work eligibility in the UK.
What you’ll be doing
* Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps – or providing substitutions when products are out of stock
* Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop
* Working behind the scenes, dealing with customer queries, processing orders and helping to load the vans for Home Delivery Drivers
* Always ready to serve customers brilliantly, supporting with any questions, and proactively offering help
* Building strong knowledge about our products, services and promotions to provide recommendations
* Working flexibly across the store as required
What makes a great Sainsbury’s Colleague
* Happy with early morning starts (many shifts start at 4am) and working in a fast-paced, physical and high-energy environment, often on your own but also thriving in a team
* Friendly and welcoming with a genuine enthusiasm for helping customers
* Enjoys solving problems, using initiative, and taking responsibility for tasks
* Willing to work flexibly and productively to a high standard across the store; fully trained in a variety of skills with opportunities to learn and develop
* Comfortable learning to use new digital tools and technology and able to move shopping containers up to 15 kg
* Great attention to detail, keeping the store clean and organized to create the best shopping experience
Rewards and benefits
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every payday
* Free food and hot drinks provided for colleagues in all stores
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave
* Pension – company contributions matched between 4-7.5%
* Sainsbury’s share schemes – discounted purchase of Sainsbury’s shares
* Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers and more
* Wellbeing support – including free access to the Employee Assistance Programme
Additional notes
Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. We are an inclusive retailer, dedicated to enabling every colleague to reach their full potential and ensuring customers feel welcome. If you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.
Job details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Marketing and Sales
* Industries: Retail
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