Join an award-winning travel organisation based in Manchester as a Post Booking Services Executive! If you have previous experience in a similar role within the travel industry, are GDS proficient and ideally with a background in the airline industry, we’d love to hear from you! As a member of the Post Booking Services team, you’ll be at the heart of the customers journey providing personalised, high-quality post-booking support, demonstrating exceptional service, handling a range of concierge and aftersales tasks with care, precision, and enthusiasm. This is an office-based role offering a competitive salary of up to £28k plus excellent benefits. Working hours are Monday to Friday, with an average of two Saturdays a month. Shifts on a rota basis from 8am - 6pm. No Sundays or lates! If this role is of interest to you, please apply online. Role of a Post Booking Services Executive: * Answer customer enquiries by phone and email regarding bookings, payments, travel details * Provide seamless post-booking support, including itinerary updates and special requests * Manage booking changes, documentation, and administration with efficiency * Deliver proactive service by sharing updates and tailored travel information with customers * Collaborate with internal departments to ensure smooth customer experiences * Represent the brand with professionalism and a customer-first attitude * Book flights, hotels, transfer...