NHS Greater Glasgow and Clyde (NHSGGC)
NHSGGC is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
An exciting opportunity has arisen for a Healthcare Support Worker to join our team within gastroenterology ward 11 of Glasgow Royal Infirmary. The post holder will be expected to ensure safe and effective care that enhances the patient experience. You should have at least 1 year experience at Band 2 level in an acute hospital setting. Candidates should have experience of recording Patient Observations (NEWS), Venepuncture and Cannulation, ECG recording – or a willingness to learn these skills. You will be able to demonstrate high professional standards of care and the ability to work effectively within a multidisciplinary team setting. You will utilise a broad range of knowledge and skills in the assessment, planning and implementation of care for our patients. We are passionate about supporting the well‑being and development of our team and you will be supported through mentorship and education from our Clinical Nurse Educator.
Duration, Location, and Working Pattern
* Location: Glasgow Royal Infirmary
* Part‑time position: 34.1 hours per week (salary is pro‑rata for part‑time posts)
* Permanent contract
* Shift pattern: rotational, days, nights and weekends
Key Responsibilities
* Demonstrate care and compassion to patients, carers and relatives to help ensure high‑quality person‑centred patient care is delivered at all times.
* Assist patients with activities of daily living, including feeding, bathing and repositioning under the supervision of a trained nurse.
* Provide support to the registered nurse and, where appropriate, other members of the clinical team as required.
* Co‑operate with and maintain good relationships with team colleagues and staff in other disciplines to maximise patient care.
* Maintain good relationships with patients’ families, relatives and carers, and refer them to a trained nurse for any questions or concerns.
* Report observed changes in the patient’s physical and psychological needs.
Knowledge, Training, Qualifications and Experience
Training is provided to enable the HCSW to comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland 2009; and with the Code of Conduct for Healthcare Support Workers, both as amended from time to time.
Qualifications and Experience
* SVQ II qualification or equivalent in a relevant area gained through experience, on‑the‑job training and short courses.
* Compliance with mandatory updates annually (or as required) on an ongoing basis.
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
* A minimum of 27 days annual leave, increasing with length of service, plus public holidays
* Membership of the NHS Pension Scheme, including life insurance benefits
* Salary Sacrifice Car‑Benefit Scheme
* Development opportunities including study bursaries, e‑learning and classroom‑based courses
* Enhanced pay for working public holidays
* NHS discounts on a wide range of goods and services
* Confidential employee support and assistance, including counselling and psychological therapies
AI Guidance
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own. Show us the real you: your application should reflect your skills, experience, and motivations authentically. Use AI wisely: it’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers. Applications that rely on AI‑generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
Additional Information
From 1 April 2026, the Agenda for Change full‑time working week will reduce from 37 hours to 36 hours. Part‑time working hours will be reduced on a pro‑ratio basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.
NHS Greater Glasgow and Clyde recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
Interested?
If you would like to find out more, we would love to hear from you.
For an Informal Discussion
Rikki Nelson, Senior Charge Nurse, 0141 451 5152, Rikki.Nelson@nhs.scot
Application Process:
* This post may close early due to the volume of response. Please submit your application form as soon as possible. We will not be able to provide shortlisting feedback.
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