ServiceNow Platform Developer
Location: UK (Hybrid 2-3 days onsite) Salary: Up to £80,000 + Benefits
About the Role
We are looking for a ServiceNow Platform Developer to join our clients team delivering modern, scalable ServiceNow solutions across Customer, Technology, and Employee Experience platforms.
You'll work closely with senior architects and consultants to design, configure, and deploy workflow solutions that improve efficiency, automation, and user experience.
What You'll Be Doing
ServiceNow Development & Configuration
Build and enhance ServiceNow workflow applications across:
ITSM (Incident, Problem, Change, Request)
HR Service Delivery (HRSD)
Customer Service Management (CSM)
Employee onboarding and lifecycle workflows
Develop using JavaScript, Angular, Glide API, Flow Designer and platform tools
Implement Now Assist, GenAI, Workflow Data Fabric and automation capabilities
Experience & UI Design
Configure Next Experience UI
Build role-based interfaces using UI Builder and Service Portal
Deliver intuitive dashboards and user journeys
Integrations & Data
Integrate ServiceNow with external systems using REST/SOAP APIs and IntegrationHub
Support data migration and ensure data integrity across platforms
Collaboration & Delivery
Work alongside architects, consultants, IT, HR and customer teams
Participate in requirements workshops, documentation and solution design
Contribute to code reviews, technical standards and knowledge sharing
What We're Looking For
Strong hands-on experience with the ServiceNow platform
Good understanding of ITSM, HRSD, CSM or Employee Experience workflows
Experience with JavaScript, HTML, CSS and ServiceNow development tools
Integration experience with third-party systems
Strong problem-solving and troubleshooting skills
Ability to communicate technical solutions clearly to stakeholders
Desirable Skills & Certifications
ServiceNow Certified Application Developer (CAD)
ServiceNow Implementation Specialist (HRSD or CSM)
CRM platform experience (any technology)