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Head of Transition and Service Design - Technology - Counter Terrorism Policing HQ, Cardiff
Client: Reed - UNLIMITED
Location: Cardiff, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
4
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
The Head of Transition and Service Design - Technology - Counter Terrorism Policing HQ role involves leading a team dedicated to designing end-to-end service journeys, ensuring user goals are met, and delivering policy intent related to complex technical solutions. Responsibilities include creating or modifying transactions, products, and content across digital and offline channels, working flexibly across IT solutions, and collaborating with various internal and external stakeholders.
This role requires influencing organizational strategy, ensuring effective service transition, managing resources, and line managing Service Design and Transition SMEs within a matrix management structure. The position demands an expert practitioner with broad industry experience, capable of defining best practices, leading, mentoring, and influencing across teams and agencies.
Salary details: Starting at £90,336 including allowances, with annual increases up to £96,341, plus additional allowances.
How to apply: Click the apply now button, submit a detailed CV and online application form by 23:55 on 16th May 2025.
The Met is committed to diversity and inclusion, encouraging applications from all backgrounds, especially disabled individuals, ethnic minorities, and women. Reasonable adjustments for disabled applicants are available upon request.
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