Overview
Lakeside Water, now part of Severn Trent Services, has been delivering water treatment and hygiene solutions across Industrial, Commercial, and Domestic sectors since 1998. Based in Cambridgeshire, we provide end-to-end services in water treatment, legionella control, and compliance, and design and manufacture bespoke water treatment systems. We welcome people from all backgrounds and celebrate individuality. We are looking for a dedicated Water Softener Engineer to support the Cambridgeshire area.
EVERYTHING YOU NEED TO KNOW: We are seeking an experienced Water Softener Engineer to join our team. The successful candidate will service, maintain, and install a wide range of water softening equipment, including Fleck, Clack, Harveys, and Autotrol systems. This role involves visiting client sites, diagnosing faults, carrying out preventative maintenance, and ensuring installations are completed to the highest standards.
Responsibilities
* Service, maintain, and install water softeners and filtration systems (domestic and commercial).
* Diagnose and repair faults on a range of systems, including Fleck, Clack, Harveys, and Autotrol.
* Perform routine maintenance and system checks to ensure optimal performance.
* Provide technical advice and support to customers.
* Complete job reports, service documentation, and communicate effectively with the office team.
* Ensure compliance with company procedures and health & safety regulations.
* Represent the company professionally at all times.
* Proven experience servicing and installing water softeners (minimum 2 years preferred).
* Strong knowledge of Fleck, Clack, Harveys, and Autotrol systems.
* Basic plumbing and electrical skills essential.
* Full UK driving licence required.
* Excellent problem-solving skills and attention to detail.
* Strong customer service and communication skills.
* Ability to work independently and manage time effectively.
* NVQ or equivalent in Plumbing, Mechanical, or Water Treatment discipline.
* Experience with RO (reverse osmosis) and filtration systems.
* Water hygiene or Legionella awareness training (advantageous).
* Company vehicle, tools, and uniform provided.
* Ongoing training and professional development.
* Paid travel time and overtime opportunities.
* Friendly, supportive team environment.
* This is an excellent opportunity to join a growing business in a niche but expanding market.
Qualifications
* Proven experience servicing and installing water softeners (minimum 2 years preferred).
* Strong knowledge of Fleck, Clack, Harveys, and Autotrol systems.
* Basic plumbing and electrical skills essential.
* Full UK driving licence required.
* NVQ or equivalent in Plumbing, Mechanical, or Water Treatment discipline.
* Experience with RO (reverse osmosis) and filtration systems.
* Water hygiene or Legionella awareness training (advantageous).
Benefits
* Competitive salary (dependent on experience).
* Company vehicle, tools, and uniform provided.
* Ongoing training and professional development.
* Paid travel time and overtime opportunities.
* Friendly, supportive team environment.
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