Helpdesk Administrator
Full time, 37.5 hr week
Temp to Perm role
Milton Keynes
£28,000 -30,000
Are you an experienced Administrator and looking for your next career move?
My client is looking for a Helpdesk Administrator to join their growing team located in the heart of Milton Keynes. This is an exciting opportunity to join a well-established company with clear progression routes.
If you are driven with great communication skills and a willingness to achieve high customer satisfaction levels, then this could be the ideal role for you!
Details of this Helpdesk Administrator position include:
Act as the first point of contact via telephone and email for all customer enquiries, accurately recording job details in the IT system.
Plan and coordinate engineers’ schedules in line with SLA requirements.
Provide support to engineers and the parts dispatch team to ensure smooth operations.
Confirm job completion and supply customers with all relevant updates and information.
To bag yourself an interview for this role you will have/be:
Solid customer service experience
Strong administration experience
Strong customer service skills.
Excellent communication and interpersonal skills.
Time management.
Professional telephone etiquette.
Organised and methodical.
This is a great opportunity for the right candidate to work for a company that really values their employees and where hard work is rewarded!
If you want to work for a company where talent and hard work is appreciated, then apply now for immediate consideration!
This role is being handled by Holly Ensoll, Recruitment Consultant at Pearson Whiffin Recruitment.
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