Admin Team Leader
The closing date is 21 May 2026
This role is not eligible for sponsorship.
An exciting opportunity has arisen for an Admin Team Leader to work within the Complex Needs Nursing Service. The service operates across Pennine and Central & West Localities. The successful applicant will need to be visible across both sites (St Peters and Ashton HC).
We are looking for a highly motivated and enthusiastic individual for the post of Administration Team Leader. You must be able to demonstrate the ability to work in a challenging and emotionally demanding role and have proven knowledge of administration procedures and systems. Previous line management experience would be an advantage but not essential.
Job responsibilities
* Day‑to‑day management of the administration team, including supervision, appraisals, managing attendance and arranging cover during annual leave and sickness.
* Support the Team Leaders for CCNN and Service Manager and work closely with staff to support and develop the services.
* Communicate with administrative staff within the locality on occasionally difficult, sensitive and complex business issues, negotiating, empathising and reassuring to foster cooperation across the service.
* Act as the admin lead for specified staff within the locality.
* Support the leadership team in staff engagement, motivation and continuous development to ensure high levels of productivity and quality.
* Create and maintain effective working relationships with staff at all levels, both internal and external across the whole health economy.
* Assist the leadership team in workforce planning for the locality to create a network‑wide plan.
* Implement the aims and objectives of the network and Trust within the locality as directed by the leadership team.
* Analyse business and performance information and make decisions on the most appropriate route of action, using own judgement and experience, and with the support of the leadership team to resolve difficult situations.
Education and qualifications
* NVQ Level 4 in Business Administration, Customer Service or Leadership or equivalent experience.
* GCSE level English or equivalent.
* Demonstrable commitment to continuous personal development.
Knowledge
* Knowledge and understanding of leadership skills.
* Knowledge of a range of administrative procedures and practice underpinned by relevant theory.
* Knowledge of human resource management and an appreciation of the necessity to understand and implement Trust HR policy and procedures.
* Knowledge of the complexities of managing a team across more than one site.
Experience
* Significant prior experience relevant to the role.
* Ability to motivate an administrative team.
* Experience of working as part of a team.
* Experience of minute‑taking for meetings and supporting HR hearings/meetings.
* Demonstrable success in achieving performance targets both individually and as part of a team.
* Experience of managing competing priorities.
Personal / Skills and Abilities
* High standard of communication, listening, influencing and negotiation skills.
* Proven experience in producing minutes to a high standard.
* Strategic thinking – ability to anticipate and resolve problems before they arise.
* Ability to work flexibly to meet the needs of the service across various teams and locations.
* Excellent interpersonal skills; professional, self‑confident, tactful and diplomatic.
* Ability to mediate and manage difficult situations.
Other
* Ability to travel to different locations within the network/Trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service will be made to check for any previous criminal convictions.
About us
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under‑represented groups.
Benefits
Flexible working options such as term‑time, part‑time, compressed hours and flexi‑time.
The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.
Employer name
Lancashire & South Cumbria NHS Foundation Trust
£27,485 to £30,162 a yearPer Annum (subject to confirmation)
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