Overview
Keele Operational Grade: 4 £15.06ph inclusive of market supplement. 42 hours per week (12 hour shifts, 4 on x 4 off basis). Full-time role.
The Opportunity: These roles represent an exciting opportunity to join Keele University’s Directorate of Student Support and Success. The Directorate consists of a range of specialist services that ensure students are supported and able to thrive within the academic environment, and we are looking for an individual to support us maintain a safe, welcoming, and inclusive campus environment for our students, staff and visitors.
The Campus Safety Team is often the first point of contact for calls for service from students and staff on campus. This is a varied and challenging role that requires high levels of customer service and the ability to think dynamically and flexibly, whilst engaging and working alongside other internal and external services and will necessitate strong interpersonal and problem-solving skills.
Hours of work are based on 12-hour shifts, on a 4 on 4 off basis, working alternate periods of x4 days, x4 rest days, x4 nights and x4 rest days in rotation. Working hours will normally be based on 6am-6pm days, and 6pm-6am nights. Site-specific training and uniforms will be provided.
The post holder will be required to have a valid full driving licence.
Responsibilities
* Support Keele University’s Directorate of Student Support and Success to help maintain a safe, welcoming, and inclusive campus environment for students, staff, and visitors.
* Be the first point of contact for calls for service from students and staff on campus.
* Provide high levels of customer service and respond dynamically and flexibly, working with internal and external services; demonstrate strong interpersonal and problem-solving skills.
* Work within a rotating 12-hour shift schedule (4 on 4 off) including day and night shifts as required.
* Complete site-specific training and wear provided uniforms.
Requirements
* Valid full driving licence.
* Site-specific training and uniforms provided.
Benefits
* Generous annual leave entitlement with opportunities to purchase additional leave.
* Excellent staff pension scheme.
* Access to continued personal, professional and career development.
* On-site “outstanding” nursery.
* Discounted health & fitness facilities on site.
* Cycle to work scheme (subject to eligibility).
The University is committed to operating flexible working practices wherever possible.
The University
Keele University is renowned for its exciting approach to higher education, innovative research, beautiful campus, strong community spirit and excellent student experience. With a turnover in excess of £170 million, over 12,500 students and a total staff of approximately 2000, the University provides high quality teaching across a wide range of academic and vocational subjects and promotes world-class research. Further information can be found at https://www.keele.ac.uk/about/
Keele University is committed to the principles of the Athena SWAN charter, and values equality and diversity across our workforce. We strive to ensure that our workforce is representative of broader society, and therefore, we actively welcome applications from women for this role. We also value applications from Black, Asian and ethnic minority backgrounds for all roles.
Please note this appointment is subject to both medical clearance by the University’s Occupational Health provider and a satisfactory basic Disclosure and Barring Service check.
For full post details and to find out more about working at Keele please visit: www.keele.ac.uk/vacancies
Interviews will be held week commencing: 20th October 2025
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