Job Description Strategic Alignment Partner with the Operations Directors and Regional Directors to develop and implement people plans that support business objectives. Influence and support organisational change initiatives. Employee Relations Provide guidance on high level, complex ER issues including grievances, disciplinaries, and performance management. Ensure fair and consistent application of people policies, ensuring the employment legislation and compliance is adhered to at all times. Be the point of contact for any ACAS or tribunal, escalating to the Director of People at all times. Complex and partner on any complex TUPE in and out Support the Operations Directors with any local Trade Union relations Redundancies and restructures Talent Management Proactively ensuring there is workforce planning, succession planning, and talent development in place that is reviewed regularly. Collaborate with L&D to identify learning and development needs. Apprenticeships – support and nurture any degree apprentices, ensuring you “check in” with them and they are on the correct path for their apprenticeship. Performance & Engagement Positively drive a performance management culture, supporting the Operations Directors with any processes, including delivering feedback. Ensure that there is agreed local action plans in place that support the annual employee engagement process and to increase retention. Data & Reporting Analyse monthly people metrics to identify trends and recommend interventions. Prepare reports for the Operations Directors and Director of People on a monthly basis. Compliance Ensure people practices comply with employment law and internal policies. Support audits and risk mitigation strategies. Workforce planning – Quinex, Plan Day, Dayforce (if required) Zero Hours, Student Visas, People Audits within region / patch