We are recruiting for a new member of our friendly and welcoming reception team. Applicants must be IT proficient and have excellent customer service skills.
Hours of work: approximately 15-20 hours per week plus more regular shifts required to cover annual leave/sickness and extended hours, across both Axbridge and Wedmore surgeries. This could include a 7.45am start or a 8pm finish.
PLEASE NOTE: This vacancy will remain open until a suitable applicant is appointed. Early applications are encouraged as the advert may close once the right candidate has been identified.
To apply, please send your CV and covering letter to:
somicb.awmprecruitment@nhs.net
Possible interview date: Monday 3 November
Main duties of the job
To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general administrative assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
About us
Axbridge and Wedmore Medical Practice is a friendly team of professionals who provide full training on site.
As a surgery, we are committed to safeguarding patients and vulnerable people.
Job responsibilities
Job responsibilities:
* Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
* Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
* Deal with all general enquiries, explain procedures and make new and follow-up appointments.
* Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
* Further details on request.
Person Specification
Qualifications
* Available on request.
* Available on request.
Experience
* Applicants must possess excellent customer service skills and be IT literate.
* Experience of working in a care related area.
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