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What's in it for you
At Booker, along with being a great place to work and offering opportunities for career growth, we provide a fantastic benefits package:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months of service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for four days after every four-weekly pay day, thirteen times a year. Also, 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM-only deals with Tesco Mobile, plus additional deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco bank. Terms apply.
* Free eye tests when spending £50 or more, with 30% off glasses, contact lenses, and prescription sunglasses when spending £50 or more.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates.
* An exclusive deals website saving money on everyday purchases, including a cycle to work scheme.
* After 3 months, join our annual Save As You Earn share scheme to buy Tesco shares at a discount.
* Retirement savings plan (pension) - save up to 5%, with Booker matching your contribution.
* Life Assurance - cover for death in service of up to three times your annual pay.
* Health and Wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
* A comprehensive holiday package.
About the role
This is a Part-Time Role
You will ensure our customers' needs are exceeded at all times while working across various store areas, so no two days are the same. Responsibilities may include filling shelves, serving at the tills, managing stock levels, or picking deliveries. Everything you do matters in providing quick and efficient service to our customers.
We are looking for someone with a positive attitude, passionate about delivering excellent customer service, and willing to go the extra mile for our customers.
You will be responsible for
* Accurately picking and dispatching goods using a handheld terminal, and reporting any discrepancies to the manager.
* Checking quality, shelf life, and ensuring packaging is secure for delivery.
* Providing high-quality customer service by processing deliveries efficiently and meeting targets.
* Being polite with delivery staff, responding to queries and complaints appropriately, and referring complex issues to the relevant person.
You will need
* A positive attitude and comfort working to meet pick rate targets.
* A passion for customer service and willingness to go above and beyond for customers.
* Reliability, punctuality, and professional appearance.
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