Job Ref: TAY1282
Branch: Moness Resort
Location: Moness Resort, Aberfeldy
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 45 hours per week
Posted date: 30/09/2025
Closing date: 01/11/2025
Moness Resort is a popular holiday destination located in the small market town of Aberfeldy in rural Perthshire. Situated amidst stunning Highland scenery, the resort offers a range of accommodations, including well equipped family friendly self-catering cottages and hotel rooms, making it a popular destination for couples, families,' and groups. Providing a relaxing retreat where guests can unwind amongst breathtaking surroundings while enjoying a wide range of amenities and activities.
The resort is set in thirty-five spacious acres of ground. With the surrounding area providing ample opportunity for outdoor activities such as hiking, cycling, golf and fishing. Within the resort there are leisure facilities such as a swimming pool, sauna, steam room, hot tub. A dedicated Spa with a relaxing range of treatments, from manicures to full body massages, using the latest products PURE, ESPA and OPI.
On-site restaurants and bars and an outdoor terrace offer a variety of experiences from modern and informal family friendly dining through to more intimate and formal (without being stuffy); all offering a delicious choice of tasty local dishes. A very popular destination for weddings and gatherings, we tailor events that will suit a special occasion or celebration. In whichever way our guests wish to relax and unwind at Moness there is a tremendous amount on offer to choose from, to pretty much do it as you please; most importantly have fun.
Please note the selected candidate must have the right to work in the UK as we cannot offer visa sponsorship and offers are subject to successful completion of our reference and background checks.
Responsible for supervising the housekeeping team and coordinating the daily activities. You ensure the high standards of cleanliness and ultimately the guest's satisfaction is achieved each day. The Housekeeping Team Lead assigns duties, carefully inspecting each room and cottage meticulously as well as all the public areas throughout the resort. Quickly reporting any maintenance issues that may arise while ensuring we continue to maintain a safe and efficient working environment for our team.
Our housekeeping team are crucial to the upkeep of our beautiful resort and maintaining the ambitious standards of cleanliness we all enjoy. You are an enthusiastic trainer and will guide the team in best working practice. Creating a memorable and pleasant experience from the moment our guest arrives until their departure day.
Responsibilities
This is a key supervisory role and works closely with the Housekeeping Manager to ensure the team, which includes Housekeepers, Cottage Cleaners and Linen Drivers; they are briefed and feel supported. You allocate tasks and duties to each team member according to their shift schedule and agree working ratios. Offering guidance and training as and when needed.
You conduct daily inspections of our guest bedrooms within the hotel, our guest cottages, public areas, and the other facilities to ensure the high standards of cleanliness and presentation are achieved.
Meticulously performing inventory checks to ensure on arrival each guest bedroom or cottage is fully equipped and to the high standards expected from Moness Resort.
Check each cottage and bedroom for any maintenance or decoration issues and report those via our maintenance portal. Consulting with other departments to ensure that our guests stay is seamless.
This is a hands-on role, and you jump in to help with any cleaning duties, lead by example, and offer training and support to ensure the team complete their tasks on time. Assist the team in our on-site laundry to ensure we have the required levels of fresh bed linen and towels. Undertake the coordination of deep cleans as directed by the Housekeeping Manager.
Monitor the level of cleaning supplies available for the team by conducting regular inventory. Reporting replenishment needs to the Housekeeping Manager. You keep your workspace organised and clutter free, encouraging the team to follow suit through continual training and support. Observe and train in the use of chemicals and manual handling.
You have a warm and friendly personality. Professional and respectful of guest's privacy, responding to any needs they may have efficiently.
What we offer
We are a close-nit friendly and professional team that support each other, celebrate shared success in a fast-paced hospitality setting.
We believe in developing talent; career progression with opportunities to learn, grow and progress.
We understand the importance of well-being and encourage our team to keep fit and healthy through free access to our leisure facilities.
We offer our team discounts within our restaurants and with accommodation within the resort.
We support with relocation offering a variety of bridging accommodation options.
About Moness Resort
Nestled in the heart of Aberfeldy, Moness Resort offers a wide range of accommodation as well as dining, leisure and spa facilities for guests to experience all year round.