Job Overview
Patient Administrator – 12month fixed‑term contract at Thornbury Hospital (Sheffield), part of Circle Health Group. Full‑time (37.5hours a week) with a flexible shift pattern.
Responsibilities
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure Circle Health Group best‑practice process maps are followed to provide an efficient, professional and standard service to patients, visitors, consultants and staff.
* Deal efficiently and professionally with all patient queries.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any bookings received via e‑mail.
* Maintain knowledge of the Health and Safety at Work Act and ensure appropriate health‑and‑safety measures for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
Requirements
* Maths, English GCSE at grades A to C or equivalent functional skills level2 evidence.
* Proficient in the use of a PC, including software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment is beneficial.
Salary & Benefits
* Competitive starting salary – up to £24,947.11 per year (depending on experience, training and qualification).
* 25days holiday per year + bank holidays, increasing to 30days with service.
* Private Pension Scheme.
* Private Healthcare Scheme covering pre‑existing medical conditions.
* Friends & Family Hospital Discounts.
* Family‑friendly policies, including enhanced maternity, paternity and adoption pay.
* Non‑contributory life insurance.
* Staff engagement hub with access to discounts, rewards and voluntary benefits.
* Access to resources, tools and services to support wellbeing.
* Employee recognition programmes.
* Industry‑leading training and development opportunities.
Equality, Diversity & Inclusion
Circle Health Group is committed to creating a diverse workforce and offering inclusive opportunities for all colleagues.
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