£32,027 per annum 37 hours a week
Overview
To provide and manage an excellent health and wellbeing service working in partnership with the NHS and other partners.
Key Deliverables
* To manage and coordinate the day to day operation of the GP Referral Scheme, Cardiac classes, Pulmonary classes, Stroke Classes, Cancer Classes and any other community rehabilitation sessions or schemes.
* To oversee numerous health and wellbeing schemes, including but not limited to exercise referral schemed, the Simply Active programme, Walking For Health Programme.
* To oversee and manage volunteer walk leaders.
* To lead on the ongoing audit and evaluation of the rehabilitation services.
* To provide monthly statistics across all the health and wellbeing services.
* To act as a source of expertise on evidence based exercise and delivery for cardiac and cancer rehabilitation patients.
* To present and liaise with GP’s and health specialists on a regular basis to update and inform on how services are co‑ordinated and accessed ensuring services have a clear pathway of care and rehabilitation through mainstream services.
* To work with the team to ensure the smooth running of health and wellbeing initiatives across the organisation.
* To review exercise capacity and co‑ordinate all referrals of rehabilitation patients to the correct pathways, in conjunction with the multidisciplinary rehabilitation team at the NHS.
* To participate in the development of and deliver educational lectures to customers, partners and health professionals.
* Promote the health benefits of physical activity, linking with other stakeholders and agencies that are community based to provide an all‑round approach.
* To encourage and promote quicker access into our mainstream services from rehab streams.
* To encourage ownership through to the patients and for the gyms and associated services to then provide the support needed.
* To provide services that are easily accessible – residential care and various community settings.
* To be responsible for the safety and security of the customers and equipment whilst on duty and to participate in out of hours work as and when the role requires.
* To support large city events alongside the rest of the team to deliver successful results with stakeholders.
* To work the necessary work patterns to ensure the service is appropriately delivered.
* Any other duties as assigned.
Requirements
Experience & Skills
E = Essential
D = Desirable
* Experience supervising or managing a team (E)
* Experience working in a service delivery customer focused environment (E)
* Experience of GP Referral and health exercise programmes (E)
* Experience delivering rehabilitation classes (level 4) (D)
* Be able to present to health professionals and stakeholders on current schemes and general health benefits
* Ability to deal with emergency situations effectively and efficiently
* Experience of working in a customer focused environment
* Previous line management experience
* Experience of stakeholder and partnership working
* Experience in delivering great customer service (E)
* Experience dealing with difficult customers (E)
* Experience working across multiple sites (D)
* Ability to quickly learn new skills (E)
* Good working knowledge of Microsoft Office (E)
Knowledge & Qualifications
E = Essential
D = Desirable
* Knowledge of great staff management (E)
* A current GP Referral Qualification (D)
* A BACPR phase IV Qualification (D)
* A current Level 4 Register of Exercise Professional (REPS) or ability to gain (with support from the company) in 6 months (E)
* A current Cancer Rehabilitation Qualification or ability to gain (with support from the company) in 6 months (E)
* A current Level 3 Fitness qualification (E)
* GCSEs C grade or above (or equivalent) in English and Maths (D)
* A First Aid at Work qualification or willingness and ability to gain (with support from the company) in 12 weeks (E)
* An enhanced DBS disclosure (E)
* A full valid driving license or ability to easily get to all facilities (E)
* Understand the importance of Health and Safety and its application (E)
* Understand of the importance of and commitment to Equalities and Diversity and its application (E)
Interpersonal Skills
E = Essential
D = Desirable
* Great Customer Service (E)
* Effective interpersonal skills (E)
* A good team worker (E)
* Excellent verbal and written communication skills (E)
* A positive can do attitude (E)
* A passion for health and fitness services (E)
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