Are you a seasoned Website Project Manager with a passion for digital innovation and a drive to make a meaningful impact?
We're looking for a Technology Project Manager to lead the delivery of the British Heart Foundation's (BHF) Website Transformation programme-an ambitious, multi-stream initiative designed to elevate our digital experience, drive income, and support our life-saving mission.
This is a rare opportunity to take ownership of a high-profile programme that will shape how millions of people engage with our charity online.
About the role
As part of our dynamic Technology team, you'll be responsible for delivering a strategic roadmap of website projects that span customer experience, data integration, and digital infrastructure. You'll lead cross-functional teams and manage complex stakeholder relationships to ensure projects are delivered on time, within budget, and with measurable impact.
Key projects include:
* Overhauling 70+ online forms to streamline supporter journeys and maximise income generation.
* Integrating our CMS with Adobe Realtime CDP, enabling personalised onsite experiences.
* Developing our MyAccount platform, including implementation of a new customer identity and access management solution.
* You'll coordinate outputs across development, product, QA, UX/UI design, and content design, ensuring seamless collaboration and clear communication throughout the programme life cycle.
About you
We're looking for someone with a strong technical foundation, excellent stakeholder management skills, and a proven ability to lead complex digital projects from concept to completion.
Essential Experience & Qualifications:
* Demonstrable experience delivering digital projects, ideally including CMS migrations and UX redesigns.
* Project management qualifications in PRINCE2, Agile, or both.
* Proficiency in MS Project, MS SharePoint, and Microsoft Office tools.
* Proven track record of end-to-end delivery of technology projects in complex environments.
* Experience managing cloud-based solutions (SaaS, PaaS, IaaS).
* Ability to guide stakeholders in estimating timelines and navigating governance processes (eg stage gates, board reviews).
* Skilled in producing and maintaining project documentation including RAID logs, highlight reports, budget forecasts, and lessons learned.
Key Attributes:
* Exceptional stakeholder engagement and communication skills.
* Comfortable managing multiple workstreams and coordinating cross-functional teams.
* Strong analytical mindset with the ability to track metrics and measure business benefits.
* Financial acumen to own and manage project budgets, including forecasting and change control.
* Resilience and adaptability in navigating ambiguity and shifting priorities.
* Passionate about making a difference and contributing to a cause that saves lives.
What you'll be doing
* Lead projects across the full life cycle-from business case development and supplier selection to delivery, handover, and post-implementation review.
* Ensure alignment with BHF's strategic goals and digital roadmap.
* Collaborate with Finance and internal stakeholders to manage budgets and forecast expenditure.
* Champion best practices in project governance and quality assurance.
* Drive continuous improvement through data-driven insights and stakeholder feedback.
Working arrangements
This is a blended role, with work split between your home and our London office. Colleagues typically spend at least one day per week in the office, depending on role requirements and team activities. Flexibility is available-just let us know your needs at the application or interview stage.
Why join us?
At BHF, we're more than a charity-we're a movement. Our Technology team is a trusted partner in delivering innovation that supports research, drives income, and improves lives.
We're proud to foster a culture of inclusion and belonging through:
* Our EDI Strategy: Igniting Change
* Internal networks like Kaleidoscope and our Affinity Groups
* A commitment to flexible working and employee wellbeing
Interview process
* Initial one-way video interview
* Virtual interview via MS Teams
* Final in-person interview, which may include a presentation
How to apply
Click the apply button below and submit your CV and supporting statement outlining your interest and how you meet the criteria.
We use anonymous CV software to ensure fairness and consistency in our recruitment process. If you require any adjustments during the application or interview stages, please contact us.