Overview
Job Overview: This is a static role based in Newcastle. We are looking for motivated and enthusiastic tradespeople to join our growing engineering family. Our Multi Skilled Technicians provide delivery of facilities support services across our client site. The role will be responsible for carrying out a range of general / fabric maintenance and business support tasks. They will report to one of the Regional contract managers in the delivery of reactive, planned and ad hoc maintenance tasks. Suitable training and up-skilling may be given, as required, to achieve competency. Working hours: core 08:00 to 17:00 with some flexibility depending on circumstances.
Main Duties
* Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, flushing of little used outlets / water temperature recording, emergency lighting tests, etc.).
* Monthly utilities meter readings.
* First line response to reactive repairs.
* Re-lamping of defective luminaries.
* Minor building fabric repairs.
* Minor decorating tasks.
* Minor plumbing repairs.
* General office cleaning as scheduled for remote sites (by exception).
* Maintain accurate documentation of all assigned work orders.
* Comply fully with Health, Safety & Environmental policies.
* Completion of documentation as required, including RAMS and adherence to permits.
* Participation in standby rota for emergency calls, outside normal working hours.
* Flexibility in work hours to provide cover if required for holidays and sickness absence.
* Assist all trades within the team and, through appropriate training, complete tasks away from core skills.
* Provide excellent customer service to building occupants, keeping them informed of work order progress in a timely manner.
* Proactively walk the floors, reporting maintenance or HSE issues to the helpdesk and appropriate manager.
Health & Safety
* Follow Group and company policies and procedures at all times.
* Report any deficiencies in systems of work or equipment that may affect service delivery, health and safety, or the environment.
* Use all work equipment and PPE properly and in accordance with training received.
* Report issues or training needs to your Line Manager and/or via divisional incident reporting system.
* Take personal responsibility for Health & Safety matters.
What we are looking for
* Experience of building maintenance.
* Good understanding of health and safety requirements within a building environment.
* Proactive approach to maintenance and building management.
* Confident, driven and pro-active.
* Able to complete tasks right first time within pre-determined timescales.
* Willingness to undertake further training.
* Ability to provide a schedule of works for identified additional/remedial works.
* Writing and following risk and method statements as required daily.
* Provide excellent customer service to building occupants, ensuring they are informed of work order progress.
* Good knowledge of building statutory compliance.
* Must hold a full UK driver’s license.
* Ability to record work accurately on worksheets and computer-based systems.
* Good communication skills and the ability to work within a team.
* Experience of working in a customer-focused environment.
* Flexible approach to work and hours (subject to the EU Working Time Directive).
* Presented in a clean and tidy manner to represent the company professionally, utilising issued uniform and PPE.
* Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK/EU amendments.
* HSE management in accordance with our Quality Management System and all legal and statutory requirements.
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