Sales Call Centre Manager Location: Abingdon Full‑time Salary: £60,000 + performance bonus We're searching for an energetic and commercially minded Sales Call Centre Manager to lead our high‑performing inbound sales teams. This role is perfect for someone who thrives in a fast‑paced environment, loves coaching people to success, and knows how to turn ambitious sales targets into reality. You'll take ownership of day‑to‑day operations, performance strategy, and team culture-ensuring every customer interaction drives value and every agent has the tools to excel. 🚀 Key Responsibilities of this Sales Call Centre Manager Leadership of inbound sales teams: Inspire, coach, and develop team leaders and agents to achieve outstanding results. Performance management: Set KPIs, monitor performance, and implement action plans to maximise conversion and revenue. Sales strategy execution: Drive outbound and inbound sales campaigns, ensuring alignment with business goals. Operational oversight: Manage staffing, scheduling, and workflow to maintain efficiency and service quality. Training and development: Deliver coaching, skills development, and sales training to elevate capability. Data‑driven decision‑making: Use insights, dashboards, and reporting to optimise performance and identify opportunities. Customer experience enhancement: Ensure every interaction reflect...