Customer Service Advisor - £24,500 An opportunity has arisen for a team player with resilience, empathy and a knack for multitasking and problem solving to join the customer services team in our newly renovated Wilmslow office. As a Customer Service Advisor, you will be dealing with contractor queries by phone, email and other digital communication methods. Daily queries range from payment calculations, tax information to online account access help. You will also be responsible for: * A proactive management of customers' needs. * Understanding customer needs and effectively managing customer queries * Understanding how multiple areas of the business operate and how this impacts our contractors being paid * Problem solving * Developing and maintaining relationships with other departments within the company We're looking for people that have experience in high-pressure environments such as retail, hospitality, complaint handling or other environments where your strength as a problem solver really comes into play. The office and department is looking to change how we work and as part of this, people who are driven to challenge process and take responsibility for workflows would be a valuable skill we are looking for. The ideal personal characteristics we look for: * Team player * Able to multitask * Ability to remain calm under pressure * Analytical * Competent * Keen to le...