Overview
We are seeking a Station Manager to join our team based on the Highspeed Line. You will be based primarily at St Pancras Station, with required cross-coverage at Ebbsfleet and Stratford.
2025 marks the 200th anniversary of the first passenger rail journey, and we’re celebrating our proud history and bright future.
Can you move people? Apply now.
What You'll Do
As a Station Manager you will lead all Commercial staff on a day-to-day basis at the station. This will include providing a thriving sales environment, excellent customer service, safe Stations, efficient train service performance and accurate and timely information for customers. You will ensure a visible Station Manager presence to staff and customers on platforms, concourse, gateline or in the booking hall during weekday morning and evening peaks.
Working here
The role is mainly Monday - Friday, but weekend work may be required for certain events and on-call requirements.
The Experience You'll Need
We are looking for applications from experienced Managers who can demonstrate ambition and a passion for leading and motivating teams. To be considered, please demonstrate the below:
* At least 2 years experience of managing large workforces across multiple sites.
* People focused with ability to motivate and empower others to reach organisational goals.
* Excellent interpersonal skills and experienced negotiator.
* Innovative and creative, highly motivated.
* Ability to deal with difficult situations.
* Good understanding of commercial awareness and ability to exploit opportunities to add value.
* A flexible approach to working and able to adapt to changing demands and conditions.
* Proven success in meeting demanding budgetary and workforce productivity targets.
As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here.
Other Things To Know
* This vacancy may close early if we receive a large number of applications. Apply early.
* All offers of employment are subject to satisfactory references, right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.
* If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.
What You'll Get In Return
Along with your salary, the rewards youll get include:
* A final salary pension
* 25 days annual leave allowance (plus bank holidays)
* Free rail travel across our networks.
Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits.
A Bit About Southeastern
We’re one of Britain\'s busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations. It’s about the moments that make a difference to their journey and making our railway a great place to work. We’re proud to have been named a Great Place to Work at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.
Our safeguarding team works to keep customers, colleagues, and the public safe by improving safeguarding measures and knowledge, making sure everyone gets home safe, every day.
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