Are you friendly, outgoing, and passionate about creating great customer experiences? Do you enjoy working in a dynamic hospitality environment where no two days are the same? If so, we'd love to hear from you
About Us
The Westgate is a unique, multi-purpose venue combining a vibrant café, a stylish restaurant, and an elegant event space. From casual coffees to weddings and private functions, we offer a warm and memorable experience to all our guests. Under new ownership since June 2024, we're now entering an exciting new phase – growing our team and raising the bar in everything we do.
Overview
We are seeking a dedicated and enthusiastic Server to join our vibrant team. As a Server, you will play a crucial role in delivering exceptional guest experiences in a growing, fast paced restaurant environment. Your primary responsibility will be to provide outstanding hospitality while ensuring that our guests enjoy their dining experience from start to finish.
Duties
* Greet and seat guests promptly, providing menus and information about our seasonal menu & daily specials.
* Take accurate food and drink orders, ensuring all requests are communicated clearly to the kitchen staff.
* Serve food and beverages efficiently, maintaining a high level of service throughout the meal.
* Upsell menu items and specials to enhance guest satisfaction and increase sales.
* Monitor tables for guest needs, refilling drinks and clearing plates as necessary.
* Adhere to food safety standards during food preparation and serving processes.
* Maintain cleanliness and organisation of the dining area, including resetting tables for new guests.
* Collaborate with kitchen staff to ensure timely service and quality of food presentation.
* Handle cash and card transactions accurately, ensuring correct billing for guests.
Experience
* Previous experience in a restaurant or hospitality setting is preferred.
* Familiarity with food safety practices and basic culinary knowledge is advantageous.
* Strong time management skills to handle multiple tables efficiently while maintaining attention to detail.
* Excellent guest service skills with the ability to create a welcoming atmosphere for all patrons.
* Basic math skills for processing orders and handling payments accurately.
* A passion for the hospitality industry, with an eagerness to learn and grow within the role.
What We Offer
A supportive and inclusive working environment
Varied shifts across daytime, evenings, and weekends
Opportunities to work across different areas of the venue
Free meals on shift and staff discounts off shift
Company pension scheme (where eligible)
Career development and training opportunities as the business grows
This is a fantastic opportunity for someone looking to gain experience in a diverse and evolving hospitality venue. Whether you're looking for your first job in the industry or your next exciting role, we'd love to hear from you.
Apply now by sending your CV and a short introduction to:
Pay: £12.21-£12.75 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Work Location: In person
Expected start date: 03/09/2025