Jira Engineer (Contract)
Location: Portsmouth (Light Hybrid)
Contract Length: 3 months
Rate: £475-£500 per day
IR35 Status: Outside IR35
We're looking for a hands-on Jira Engineer to join a growing programme and take ownership of building and optimising a Jira Service Management (JSM) environment.
This is a delivery-focused contract role where you'll be responsible for implementing service architecture, configuring Jira to meet business needs, and supporting users across multiple levels.
What you'll be doing
* Implementing service architecture design plans and building out the Jira Service Management (JSM) environment
* Configuring and optimising Jira Software and JSM instances
* Designing and engineering workflows, automation, and custom schemes
* Testing solutions and iterating based on user feedback and evolving requirements
* Providing end-to-end support across L1-L3, from triage through to complex troubleshooting
* Leveraging the Atlassian plugin ecosystem to extend platform capabilities
* Documenting system changes, creating user guides, and producing performance reports
Essential experience
* Strong Atlassian administration experience (Jira Software & Jira Service Management)
* Proven expertise in workflow engineering and automation
* Experience working with Atlassian add-ons / plugins
* Ability to support across multiple levels (L1-L3)
* Strong documentation and reporting capability
What we're looking for
* Adaptable problem-solver - able to switch between support and engineering seamlessly
* Collaborative mindset - comfortable working across teams and integrating solutions
* User-focused approach - building intuitive, low-friction tools that improve developer experience
Contract details
* 3-month initial contract
* Outside IR35
* £475-£500 per day
* Light hybrid working in Portsmouth
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