Overview
Job Summary: We are looking for a new Admin Assistant to join our team. They will support the smooth running of the practice by performing routine administration and tasks on behalf of the GP, freeing up their time to focus on the patient. This is a full-time position working Monday to Friday. Interviews will take place w/c 22 September 2025.
Responsibilities
* Sorting and scanning all clinical post and prioritising actions for the GP; signposting post to others such as clinical pharmacist etc.
* Extracting information from clinical letters that needs coding and adding to notes.
* Arranging appointments, referrals, tests, patient requests and follow-up appointments from various sources including Docman tasks and EMIS tasks.
* Overseeing other administration tasks related to streamlined patient care as required.
* Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign (e.g., insurance, mortgage, benefits agency forms).
* Reviewing medication requests, ensuring appropriate investigations (BP, urine, blood tests) are performed and coordinating patient medication reviews.
* Helping the GP liaise with outside agencies (e.g., arranging for an on-call doctor to provide advice or arrange admission).
* Supporting the Management and GPs with a proactive, well-organised, coordinated approach to QOF.
* Dipping urine, taking blood pressure, and performing ECGs.
About Us
We have a friendly team at Forrest Medical Centre committed to providing a high standard of service and clinical care to our patients. We serve approximately 13,000 registered patients and are a high achieving QOF practice. We are GMST Training status and actively encourage learning throughout both our non-clinical and clinical team members. We are a well-established, forward-thinking, dynamic team with an excellent local reputation and we enjoy the luxury of our purpose-built facilities within our surgery in Canley. We are part of the Go West PCN with 5 other surgeries in the area. More information about us can be found on our website: www.fmcgp.co.uk. Please note: if you are a patient of Forrest Medical Centre and are successful with the role, you will need to find another surgery to be registered at.
Details
Date posted: 04 September 2025
Pay scheme: Other
Salary: £13.06 an hour
Contract: Permanent
Working pattern: Full-time
Reference number: A0916-25-0005
Job locations: 6 Prior Deram Walk, Coventry, CV4 8FT
Job Description
Job responsibilities
* Sorting and scanning all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
* Extracting all information from clinical letters that needs coding and adding to notes.
* Arranging appointments, referrals, tests, patient requests and follow up appointments of patients from different sources including Docman tasks and EMIS tasks.
* Overseeing other administration tasks related to streamlined patient care as required.
* Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
* Reviewing medication requests, ensuring appropriate investigations (BP, urine, Blood tests) are performed and coordinating patient medication reviews appointments.
* Helping the GP liaise with outside agencies e.g., getting an on call doctor on the phone to ask advice or arrange admission.
* Supporting the Management and GPs with a proactive, well organised coordinated approach to QOF.
* Dipping urine, taking Blood Pressure, doing ECGs.
Professional Conduct
The Post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, including: using personal security systems, identifying and managing risks, using infection control procedures, maintaining tidy and safe work areas, reporting potential risks, respecting privacy and dignity, and communicating effectively with patients, carers and colleagues. Participation in annual performance reviews and ongoing professional development are expected. The post-holder should act within professional boundaries, contribute to quality and risk management, and communicate with internal and external stakeholders as required.
Person Specification
Qualifications Essential
* GCSEs in English and Maths at grade A–C.
* Basic IT skills; ability to provide quality care; good communication and teamwork.
* Admin experience.
Desirable
* Experience in primary or secondary care, GP practice, and experience of Docman and EMIS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a DBS check.
Employer details
Employer: Forrest Medical Centre
Address: 6 Prior Deram Walk, Coventry, CV4 8FT
Employer's website: https://www.fmcgp.co.uk/
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