Technical Consultant – Managed Services Provider
Location: Onsite in Wolverhampton
Salary: £45,000-£50,000, depending on experience.
Type: Permanent
A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast‑paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio.
The position offers a blend of technical escalation, project delivery, and customer‑facing consultancy, providing a strong platform for long‑term progression as the business continues to scale.
Key responsibilities:
The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include:
Acting as a 2nd/3rd Line escalation point for complex technical incidents
Delivering on‑prem to cloud migration projects, with a focus on Microsoft 365 and Azure
Providing presales and technical advisory support to the sales team
Engaging directly with customers to understand requirements and shape effective solutions
Contributing to the development and enhancement of the MSP's service offerings
This is a hands‑on, multi‑faceted role with exposure to a wide range of technologies and customer environments.
Required experience:
Strong background within an MSP or multi‑customer environment
Solid technical expertise across Microsoft 365, Azure, and traditional on‑prem infrastructure
Confident troubleshooting ability at a 2nd/3rd Line level
Experience delivering technical projects, ideally cloud migrations
Ability to support presales activity and communicate technical detail clearly
A proactive, consultative mindset and a genuine enthusiasm for technology
Office based – Wolverhampton.
Paying up to 50k, depending on experience.
Must be eligible to work in the UK.