Would you like to help make a difference in your local community? Do you possess strong interpersonal skills and enjoy offering guidance and support? If so, why not become a Volunteer Adviser?
The role
As a Volunteer Adviser, you will talk to clients over the phone, face to face or via email to explore the challenges they face. You will help clients to understand their options and support them to take action to reach resolution. The role may also involve drafting or writing letters or emails, making phone calls on behalf of clients, or referring clients to another organisation. You will write up cases to ensure continuity and consistency for case handover.
Need to know
We require a minimum commitment of two half days per week for one year, including full training.
Our mission is to give local people the advice, knowledge and the confidence that they need to find their way forward - whoever they are, and whatever their problem. We provide free, confidential and impartial advice, education, sign-posting and advocacy. We address issues of financial exclusion such as poverty and debt, health, disability, and bureaucracy. We help our clients to understand their…
We are an independent charity funded through grants and donations. We provide local people with free, confidential and impartial advice, …
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