We currently have an amazing opportunity to join the team as Admin Assistant within the Sales office at Lumley Castle Bespoke Benefits… What’s in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements: The main responsibility of this role is to support the Events Co-Ordinator with day to day administrative tasks, such as table plans, menus, pre-orders and payments. Also, when required and with appropriate training, conducting show rounds of the Castle. You must have a positive "can do" attitude Impeccable attention to detail Proven transferable skills Experience in the hospitality industry would be an advantage although not essential Answering telephone calls, taking messages, directing calls, answering emails and dealing with enquiries in a timely manner Taking ownership of tasks Issuing Banquet Event Order sheets (Function sheets) to the Hotel Team Ideally have a knowledge of Rezlynx Property Management System and ResDiary (inhouse restaurant diary) Excellent organisational skills Be available to cover annual leave and sickness when required Be available to commence employment in July Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.