Position
Title: Care Home Administrator
Location: Hilltop Court Care Home, Dodge Hill, Heaton Norris, Stockport SK4 1RD
Employment type: Full Time
Salary: £13 per hour
Hours: 40 hours per week
Responsibilities
* Process payroll details for all employees using the Cold Harbour system.
* Ensure care worker and service user files remain compliant and chase key documents as required.
* Maintain and update compliance dashboards such as NMDS and training platforms.
* Assist with the recruitment selection process: hand out application forms to applicants, ensure full vetting, screening, training before placement, and continuously meet training requirements and needs.
* File documents.
* Answer telephone calls and liaise with clients, relatives, and external stakeholders.
* Take minutes of meetings.
* Adhere to current GDPR requirements.
* Write letters and emails.
* Provide general administrative support to the management and home.
Essential Skills
* Excellent written and verbal communication skills.
* Proficiency using Microsoft Office Suite.
* Hands‑on experience with office equipment (e.g., fax machines and printers).
* Professional attitude and appearance.
* Resourceful and proactive when issues arise.
* Excellent organisational skills.
* Multitasking and time‑management skills, with the ability to prioritise tasks.
Benefits
* Discounts on shopping, fashion, days out, travel, entertainment and more.
* Free face‑to‑face counselling for you and your family.
* Staff recognition award ceremonies.
* £30 voucher available every month for the nominated ‘Employee of the month’.
* Opportunities for training and career progression.
* Salary Sacrifice Pension scheme.
* Blue Light Card – up to 50% discount across hundreds of retailers.
* Access to a free eye test and discounted glasses.
* Cashback card – save up to £500 annually, usable at over 80 big brands.
* Wellbeing portal offering free meditation series, wellbeing podcasts & live virtual events, mental health support programmes, workout plans, live digital gym classes, mindset and wellbeing series.
* Seasonal company events, competitions and incentives.
* Refer a friend scheme – earn up to £250 when referring a friend.
* On‑site parking.
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