Service Advisor – Car Dealership
Luton
£29,000 – £30,000 basic (DOE – negotiable for the right candidate)
£8,000 bonus potential
Full-Time | Permanent
Monday–Friday: 8:00am – 6:00pm (1-hour lunch)
1 in 4 Saturdays: 9:00am – 1:00pm
The Role
We’re recruiting on behalf of a busy car dealership in Luton, looking for an experienced and customer-focused Service Advisor to join their Aftersales team.
You’ll play a key role as the main point of contact between customers and the workshop, ensuring a smooth, professional, and positive customer journey from initial booking through to vehicle collection.
This role offers strong earning potential, a supportive environment, and flexibility on salary for candidates.
Key Responsibilities
* Meet and greet service customers in a professional dealership environment
* Manage service bookings, job cards, and workshop scheduling
* Upsell service plans, repairs, and additional products
* Keep customers updated on vehicle progress, costs, and authorisations
* Ensure a smooth and professional handover on completion of work
* Deliver outstanding customer service to drive loyalty and retention
Your Background & Skills
* Previous experience as a Service Advisor within a car dealership or motor trade environment
* Strong communication and customer-facing skills
* Ability to upsell products and work to targets
* Good organisational and IT skills (DMS experience advantageous)
* Full UK Driving Licence preferred
What’s in It for You
* £29,000 – £30,000 basic salary (negotiable for the right candidate)
* £8,000 achievable bonus
* Ongoing training and career development
* Staff discounts on vehicles, servicing, and parts
* Friendly, supportive dealership team and positive working environment
Apply today to join a successful car dealership in Luton as a Service Advisor and take the next step in your automotive career.
For further details on this Service Advisor role and other opportunities within the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy