Co-op Team Supervisor (Hiring Immediately)
Join to apply for the Co-op Team Supervisor (Hiring Immediately) role at Jooble.
Job Details
Location: 12-16 Christchurch St, Stoke-on-Trent, ST4 3AD
Pay: £13.65 per hour
Contract: Part-time roles of 20 and 30 hours per week with regular overtime; permanent positions available.
Working pattern: Varied shifts including early mornings, afternoons, late evenings, and weekends, to be discussed at interview.
Full, paid training provided. Apply easily via mobile device—no CV needed!
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
Role Overview
We’re seeking Customer Team Leaders to join our friendly team at Co-op. You’ll lead the store team, coaching and supervising team members, deputising for the Store Manager, and delivering excellent customer service. Your responsibilities include restocking shelves, cleaning spillages, and supporting community initiatives.
Responsibilities
* Provide friendly, helpful, and thoughtful service, managing challenging situations effectively.
* Develop team capabilities through coaching and training, fostering an inclusive environment.
* Ensure store safety, legality, and operational standards are maintained.
* Oversee stock accuracy and diligence checks to enhance the shopping experience.
* Support HR processes and deputise for the Store Manager as needed.
* Lead store initiatives for new products and services, encouraging team feedback.
* Engage with the local community, supporting the delivery of community plans.
Ideal Candidate
* Genuine care for customers and community members.
* Ability to lead and support a team while being hands-on on the shop floor.
* Excellent interpersonal skills and relationship-building abilities.
* Strong organisational and problem-solving skills.
* Motivation to learn and develop leadership skills.
* Flexibility to work various shifts.
Benefits
* Full paid training and personal development support.
* 30% discount on Co-op products plus 10% on other brands.
* Pension scheme with up to 10% employer contributions.
* Access to Wagestream for pay management.
* 36 days holiday including bank holidays (pro-rata for part-time).
* Virtual healthcare services for you and your family.
* 24/7 employee assistance program.
* Rota sharing three weeks in advance, accessible via mobile.
* Cycle-to-work scheme.
Inclusion & Diversity
We welcome applications from everyone and are committed to creating inclusive environments. We can make reasonable adjustments for applicants with disabilities and are part of the Disability Confident scheme. Please indicate if you wish to be considered under this scheme when applying.
As part of the application, you’ll complete two online assessments (~20 minutes). We reserve the right to close the vacancy early if needed.
#J-18808-Ljbffr