We are One Team at LEGOLAND Windsor Resort, and we are committed to delivering magic every day for our guests. Come and join the team!
Spanning over two hotels and our very own holiday village, a day in our operation is never dull.
This role sits between the Team Leaders and the Restaurant Managers, so you will be required to ensure the delivery of the day-to-day operation by supporting and implementing initiatives and quality standards. This role requires a candidate who demonstrates a positive mental attitude, is highly motivated, empowering and has determination to succeed. The Supervisor will need to think outside the box, make quick decisions and have the natural ability to bring out the best in the team.
Shift opportunities include:
Full Time, Fully Flexible - 5 days out of 7 for either our breakfast or dinner offering with some holiday cover required over our busier times.
Due to the nature of our operation, weekend availability is essential.
What's in it for you?
Competitive hourly rate plus fantastic benefits listed below.
We have fantastic benefits available for our team...
* Merlin Magic Passes (free tickets to use across our theme parks and attractions)
* On-site discount across Merlin theme parks and attractions
* Free on-site parking
* Accrued annual leave
* Employee Assistance Programme with an in-house Mental Health Champion
* Regular incentives to continue motivation at work
A day in the life of a Supervisor would include...
* Ensuring full compliance with Health & Safety legislation, including Food Safety and Hygiene
* Driving focus on exceptional guest service and achieving all Food and Beverage KPI targets
* Assisting with recruitment, training, coaching and development, and leading the team with a hands-on approach to allow support with future succession
* Maintaining high standards of presentation throughout the restaurant and offer ideas for change where applicable
* Ensuring specific stock levels are maintained with adequate monitoring whilst taking financial responsibility for the restaurant including labour management
* Implementing agreed promotions for maximum sales and circulating important and relevant information throughout the team ensuring excellent product knowledge including allergen and dietary information
Here are some important qualities required for this role...
* Experience within the Food and Beverage industry,ideally as a Team Leader or similar level.
* Previous experience of bar work is desirable.Due to the nature of this role, you must be over 18
* Excellent attention to detail with the ability to work through own initiative
* A positive can-do attitude with a hands-on approach at work to support and lead the team
* Be a great communicator and someone who is reliable in all aspects of the role
* Demonstrate the ability to take on challenges as and when they arise, reacting positively and responding immediately with solutions
* A strong desire to develop others through effective trainingand coaching is desired
* Previous knowledge of Risk Assessments and Health & Safety protocol is desired
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