International Recruitment Group is excited to offer an opportunity for a dynamic professional with exceptional communication skills to join one of our esteemed clients in Manchester as a Customer Service Advisor. This remote role is ideal for individuals who thrive in a fast-paced, results-driven environment. If you’re ready to make an impact and excel in this position, we encourage you to apply today!
International Recruitment Group is one of the UK’s fastest-growing independent recruitment businesses, operating through a nationwide network of 25 locations. Our commitment to accessibility and flexibility ensures that both clients and candidates receive the tailored support they need, whenever they need it.
As a privately owned business, we pride ourselves on our ability to adapt quickly to the ever-changing demands of the recruitment industry. Our team comprises market specialists with hands-on expertise, offering deep insights into their respective fields. We work closely with our clients to ensure their goals, brand identity, and values are always upheld.
Position: Customer Service Advisor
Job Type: Full Time
Location: Remote, UK
About the Role
On Site Training, Moving to Home Based Afterwards
Must live in Manchester
Hours: Full Time, Monday – Friday fully flexible between 8am-6pm;
Paid Training: Full time training 9am – 5pm
You will work from home once training is complete
We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales!
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator.
This is an amazing opportunity with possibilities of progression and growth.
Main Duties
* Build rapport with customers in a consultative manner
* Listen to the customers needs to ensure a positive and unique solution to their queries
* Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
* Ensure all administration is completed accurately
* Customer Service Experience is required for this position.
If you are interested, please apply now!
Interested and qualified candidates should kindly CLICK HERE to learn more and apply
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