Key Responsibilities: To receive new claims advices from our producing brokers and obtain the relevant policy details from the internal system and identify the appropriate insurer You will handle a variety of classes of business including liability, property and professional indemnity claims. Register new claim on Websure, providing acknowledgement and claims reference to producing brokers Advise insurer of new claim through already established procedure Receiving further claims information on existing claims and providing this to insurers Maintaining and updating of claims files on Websure Set up new claims on ECF and processing of subsequent advices and payment requests on ECF Liaison with producing brokers regarding general claims matters, updates etc. Preparation of Bordereaux for selected insurers as requested To instruct solicitors/adjusters where required To report any claim exceeding GBP 100,000 to Claims Manager To report any claim where you identify, or have been advised of, potential coverage issue to Claims Manager Experience & Skills required: You will need to have a minimum of 3 years’ experience in a similar role You must have a general knowledge of the insurance industry You will need to be organised, have excellent attention to detail, be a good communicator and be able to work effectively with you team You will need to be able to prioritise workload, develop and maintain relationships and be able to work under pressure You will need to be an advanced user on all Microsoft packages You will need good skills in Microsoft Word, Excel and Access Database As well as a competitive salary we offer the following benefits: Competitive holiday allowance with the annual option to buy additional days Flexible working options. Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose A comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our Community Trust, we support fundraising where you can apply for grants towards your chosen charity Committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce the carbon footprint.