Owens Group is a fast developing, multisite organisation with a large diverse customer base, making this an exciting opportunity.
Shift Details
Shifts available: Monday- Friday
Working hours: 22:00-08:00
Role Overview
Take responsibility for the timely traffic planning of routes and scheduling delivery times to ensure that the customer receives a first-class service in a cost-effective way.
Responsibilities and Duties
* Carry out tasks largely unsupervised to cost and quality standards.
* Plan ahead – tasks and resources. Liaise with internal/external customers to resolve problems.
* Collect, analyse and distribute information/data.
* Provide professional/specialist advice both internally and externally.
* Develop relationships with external customers.
* Specify and ensure levels of support service are in place.
* Prioritise and coordinate workloads.
* Completion of tasks to time and quality standards.
* No customer complaints; working to budgets.
* Successful working partnerships with customers, internal and external.
* Delivering the right advice in a timely manner, achieving respect of others about your competence.
* Practising safe working procedures.
Specific Key Accountabilities
* Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery times to ensure the smooth running of the operation.
* Prioritising workload, route planning driver brief and de-brief.
Liaise With Other Depots Within The Company
* Driver communication and monitoring.
* Strong organisational skills for planning schedules, journeys and loads.
* Proactively work to reduce late deliveries and missed time slots.
* Ability to work flexibly and to make decisions quickly.
* Excellent communication skills and the ability to deal with people at all levels.
* Maintain computerised system Stirling. Have the skills to use Excel spreadsheet.
* A good understanding of transport regulations currently in force.
* Good geographical knowledge.
* Booking driver agency staff depending on workload.
* Must monitor compliance and work with drivers and compliance to eliminate infringements.
* Must ensure that all drivers are aware of SAFED, and be actively involved in improving SAFED achievements to goals.
* Must be an integral part of, and is responsible for employee health and safety.
* Ensure that vehicles and trailers are available in a timely manner to adhere to compliance and inspection requirements.
* Provide general support appropriate to the management when required.
Qualifications / Job Training
* Experience of working at a similar level.
* CPC holder desirable (National) but not essential.
* Job specific qualification preferred.
* Specific experience.
* Traffic Management.
* Dealing with VOSA Compliance.
* Problem solving/logical thinking.
* Working unsupervised, continually managing time and prioritising work to meet tight deadlines.
Specific Skills
* Computer skills, Stirling (desirable), Excel.
* Good communication skills, interaction at all levels internal and external.
* Geographical knowledge.
* Team player with a flexible 'Can Do' attitude.
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