Location: This is a hybrid role where you'll be based from home with some travel for meetings. Candidates ideally will be based within reasonable travelling distance to the South East or South West of England.
Job Type: Full-time (minimum 30 hours per week)
Salary: Starting from £67,000 per annum (FTE)
We offer a competitive salary package aligned with current market rates for this role. The final offer will reflect your skills, experience and qualifications, alongside our commitment to internal equity.
The role
As Head of Talent and People Solutions, you'll be accountable for the quality, performance, reputation and commercial success of Fitzgerald's Talent and Culture service.
This is a senior, hands‑on leadership role. You'll balance strategic ownership of the function with leading complex client work, developing specialist capability, and delivering commercially sound, values‑led outcomes for clients.
You'll lead and grow our Talent and Culture service, bringing together talent strategy, resourcing, reward, learning and organisational development, and people technology to help clients solve complex people and business challenges.
You'll work closely with our People Services Director (Specialist Expertise) and partner seamlessly with Employee Relations and People Partnering colleagues — ensuring clients receive joined‑up, practical and impactful people solutions.
What you'll be doing
This is a role where leadership, commercial awareness and good judgement really matter. You'll bring clarity, direction and momentum to a growing service area while staying close enough to delivery to ensure clients receive an exceptional experience.
Your work will include:
Leading and growing the Talent and Culture service
* Owning the strategy, positioning and growth of Fitzgerald's Talent and Culture service
* Shaping and evolving our offer across talent, reward, learning and organisational development, and people technology
* Ensuring our services remain commercially strong, relevant and impactful for clients
Leading senior client relationships and delivery
* Acting as a trusted advisor to senior leaders, Executive teams and Boards
* Leading high‑value and complex client engagements and helping organisations solve workforce, leadership and culture challenges
* Maintaining oversight of delivery quality and client outcomes across the function
Leading the Talent and Resourcing function
* Leading and developing the Talent Strategy and Resourcing function
* Supporting and coaching the Talent Strategy and Resourcing Manager
* Ensuring recruitment and workforce solutions are commercially effective and deliver strong outcomes for clients
* Continuing to strengthen the capability, consistency and reputation of the talent offer
Driving growth
* Growing revenue, profitability and client relationships through exceptional delivery
* Leading conversations with prospective and existing clients to understand their challenges and shape commercially relevant solutions
* Developing proposals, scopes of work and service offerings that create value for clients and support sustainable growth
* Building and managing a high‑quality network of specialists and associates
* Developing capability across the function and contributing to Fitzgerald's wider growth plans
It's a role where you'll make a genuine difference, for clients navigating growth and change, for colleagues developing their careers, and for the future direction of Fitzgerald itself.
About you
You're a commercially minded people leader who combines specialist expertise with a broad understanding of how talent, culture and people solutions come together to help organisations succeed.
You'll bring:
* Significant experience leading and delivering work in at least one specialist area such as learning and organisational development, reward, talent or people technology
* Broad understanding of how specialist people solutions connect together to solve wider business challenges
* Experience operating in a commercially accountable, client‑facing leadership role
* Experience growing services, revenue or client solutions within a consultancy or professional services environment
* Confidence leading senior client relationships and influencing at Executive or Board level
* Experience building or managing associate, contractor or specialist delivery models
* Strong commercial acumen, including scoping, pricing and delivering profitable work
* Experience balancing strategic leadership with hands‑on delivery
You'll also be:
* A clear, credible and engaging communicator
* Commercially aware and solutions‑focused
* Calm under pressure and comfortable navigating ambiguity
* Organised, detail‑focused and able to manage multiple priorities
* Collaborative, low‑ego and invested in developing others
* Curious, adaptable and open to learning
CIPD Level 7, an OD/HR qualification, or equivalent experience is also desirable.
You'll ideally need to be based in the South East or South West of England, hold a UK driving licence and be happy to travel occasionally as part of the role.
The Perks
We might be biased, but we think this role is exciting, meaningful and full of opportunity. And because we like to look after our people, here's what you can look forward to when you join us:
* Competitive salary (starting from £67,000 per annum FTE)
* 25 days’ annual leave to start, rising to 27 after one year and 29 after two years, plus bank holidays
* Career qualifications supported and paid for, with real opportunities to grow
* Monthly homeworking allowance and all equipment provided
* Flexible working patterns for a healthy work‑life balance
* Pension scheme options (including salary sacrifice) and 4% employer pension contributions, with a minimum 4% employee contribution
* Life assurance at four times basic salary
* Shopping discounts platform, flu vaccinations, and technology and cycle‑to‑work schemes
* Medicash health cash plan and wellbeing benefits (including EAP)
* Enhanced family leave and twice‑yearly staff get‑togethers
* Unlimited remote GP appointments available 24/7
* A growing, progressive business with people at its heart
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