Kickstart Your Career with Royal Mail’s Management Pipeline Apprenticeship Programme Earn, Learn, and Lead – Your Path to Management Starts Here Job Reference Number 323530 Location: Lerwick, Shetland Islands Start Date: October 2025 Salary: We offer an industry-leading pay and benefits package with an annual salary of £22,120.28 plus Scottish Distant Islands Allowance (SDIA)= £2,500 Qualification: Level 6 Postal Apprenticeship Potential to obtain Level 7 Management Qualification Hours: Full Time, 41 hours per week - You’ll work five days a week with two days off. Start times range from 07:00 to 10:00, Monday to Saturday. Flexibility is key to meeting the needs of our customers. About the Opportunity Are you ready to build a career while making a real difference in your community? Join one of the UK’s most trusted brands and become part of a legacy that spans over 500 years. Our Management Pipeline Apprenticeship programme is your gateway to a rewarding career, with the potential to progress from frontline delivery to leadership roles. Programme Highlights SCQF Level 6 Diploma in Customer Service PDA in Introductory Leadership & Management Potential to step into a Deputy Manager role Potential to complete your Level 7 Management Qualification and continue your leadership journey Your Day-to-Day As a Management Pipeline Apprentice, you’ll: Start your day sorting and preparing mail Deliver parcels and letters with care and efficiency Represent Royal Mail with pride and professionalism Provide outstanding customer service on your route Learn While You Earn You’ll be supported every step of the way with: Online learning and video tutorials 1-to-1 coaching Hands-on experience A dedicated learning coach Who We’re Looking For Enjoy being active – walking up to 4.5 hours a day Thrive outdoors in all weather Self-motivated and great at managing your time Friendly, reliable, and customer-focused A team player who can also work independently Resilient and ready to take on challenges Entry Requirements National 5 in Maths and English (Grades A–D) Full UK driving licence (with 6 points or fewer) What You’ll Get 22.5 days holiday (pro-rata) Contributory pension scheme (from age 18) Career development opportunities Full uniform Don’t Miss Out! Applications close soon – apply now and take the first step towards a fulfilling career with Royal Mail. Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant and we welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/