Title: New Business Advisor
Department: Central Service Centre/Commercial Property
Location: Wigan
Hours: Monday to Friday (9am to 5pm)
Salary: £18,527.60 - £18,964.40
1. Do you thrive on delivering exceptional customer service?
2. Do you want to work somewhere with a great atmosphere and with a friendly down to earth team?
3. How about landing a career within an award winning law firm, who are genuinely committed to you, your well-being, and your development?
The role:
Responsible for all new enquiries from potential clients via telephone, email or post. Effectively identify the clients legal requirements, providing advice where appropriate and actively promoting the business and converting enquiries whilst ensuring all information is captured and recorded.
What makes this role so great?
This is an interesting and rewarding role. You will have the opportunity to offer a key service which helps guide, assist and covert potential new clients.
You will assist in offering guidance on a wide range of cases - no two days will be the same!
This is an important and vital role within our Central Services Team. You will be the first person our potential clients speak too - therefore the face and voice of our business!
We will provide extensive on the job training, where you will learn invaluable sales skill as well as having access too and liaising with our professional and knowledgeable commercial property solicitors on a daily basis.
You:
Our ideal candidate will have;
4. 5 GCSE’s at grade C or above, or equivalent (relevant work experience can be considered as an alternative).
5. Experience of dealing with professional clients/customers
6. Have an exceptional, confident and professional telephone manner
7. Experience in dealing with high volume calls
About the Team:
You will be working alongside our specialist central services centre within our new business team.
The CSC team are a friendly down to earth bunch! You will also gain the support from our knowledgeable paralegals and specialist solicitors within our commercial property team. We will provide plenty of support to ascertain training needs, timely feedback, discussion and encouragement to get the best out of your career.